Oracle-SAP retrial delayed | Paul Glen: Truth and project time estimates | ||||||||||
Computerworld IT Management/Outsourcing | ||||||||||
Nokia plans to cut 10,000 staff, sells Vertu WHITE PAPER: Cisco Evolve Customer Care with Collaboration Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty. In this Issue
RESOURCE COMPLIMENTS OF: IT Roadmap Denver Final Week to Register! IT Roadmap only comes to Denver once a year so don't miss this opportunity to join hundreds of local colleagues who will gain a year's worth of enterprise-ready ideas, answers, best practices, and key contacts all in one day in one place. Attend Free. IT Roadmap Denver 6/20 - Colorado Convention Center. Oracle-SAP retrial delayed NYSE-Euronext network chief Andrew Bach joins Juniper WHITE PAPER: Cisco Deloitte: Network Risk and TCO A Deloitte survey of enterprise CIOs reveals key differences between using a single-vendor or multivendor approach. See why a focus on initial costs might ignore a long-term impact on operational risk. Read White Paper Japan Fuij Xerox digitizing damaged docs in tsunami-hit areas Patrick Thibodeau: Blasting Obama as a way to get H-1B visas FTC chief technologist Felten urges techies to enter, influence government MIT enables robot, human collaboration in manufacturing | ||||||||||
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SHARK TANK OF THE DAY This pilot fish is responsible for maintaining an application for a big software vendor, and after a recompile discovers a problem in the compiled code. But wasn't this compiler tested? CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL The sophisticated cyber espionage malware known as 'Flame' was discovered after computers within Iran's energy industry were wiped clean of data. Does the Flame malware increase the odds of a cyberwar? COMPUTERWORLD'S IT SALARY SURVEY 2012 A majority of IT workers say they're under pressure to increase productivity and take on new tasks. But the vast majority are still happy they picked IT as their career. NEW COMPUTERWORLD JOB BOARD | ||||||||||
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