Survival guide: Do's and don'ts for next-gen IT

	Gartner cuts enterprise app sales forecast | 3 Ways You Can Be the Manager No One Wants to Leave
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	Survival guide: Do's and don'ts for next-gen IT Business IT is evolving behind your back. Here's how to head off extinction and assert a larger role Read More WHITE PAPER: Cisco Evolve Customer Care with Collaboration Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty. In this Issue Gartner cuts enterprise app sales forecast 3 Ways You Can Be the Manager No One Wants to Leave Three diseases of C-level executives RIM cuts jobs in $1B cost-cutting effort The CIO vs. the sales end run Federal complaint outlines H-1B fraud scheme WHITE PAPER: Comcast Bank Raises the Bar on Service Delivery with Comcast Read this exclusive case study to learn how Comcast and Eastern Bank teamed to maintain a secure, reliable network infrastructure for transferring and protecting an enormous amount of data, including customers' bank account and credit card information, financial transactions, mortgage payments and payroll processing for their businesses. Learn More Gartner cuts enterprise app sales forecast Analyst firm Gartner on Wednesday said it has lowered its 2012 growth estimate for the global enterprise applications market to $120.4 billion, citing "limited signs" of economic improvement in the short term. Read More 3 Ways You Can Be the Manager No One Wants to Leave The idea that employees who quit their jobs are more likely to be running away from their managers than they are to be bailing out on their companies, was first popularized by two researchers from The Gallup Organization in 1999. Read More Three diseases of C-level executives Beware: Hubris, sycophantism and déformation professionnelle can spread from the corner office to IT. Read More WHITE PAPER: Cisco Get the Strategic Partner Advantage Why are infrastructure and operations personnel embracing strategic business partnership models over those that offer cheaper wares? Learn why Forrester Research, Inc. found that dual-sourcing your network may result in a low-cost, low-value infrastructure. Read Report RIM cuts jobs in $1B cost-cutting effort Research In Motion has started cutting jobs as it tries to achieve its stated goal of slashing $1 billion in costs by the end of fiscal 2013, the company said on Wednesday. Read More The CIO vs. the sales end run What better way for a salesperson to sour a long-term relationship than to bypass the CIO and tell the CFO that IT is wasting money? Read More Federal complaint outlines H-1B fraud scheme Federal investigators have ended an H-1B fraud scheme in which people in India and in the U.S. were recruited for full-time jobs that did not necessarily exist. Read More
	PREMIER 100 -- CALL FOR NOMINATIONS Seeking the very best IT leaders! Now's your chance to nominate a worthy CIO or other top IT executive for the 2013 Premier 100 IT Leaders awards. Computerworld has launched its annual search for technology professionals who have demonstrated leadership in their organizations through the use of information technology and have the strategic vision to align IT with business goals. Nominations are being collected now through August 29, 2012. SHARK TANK OF THE DAY You're just raising her expectations, you know It's two minutes until the weekly meeting starts for all the facility leads at this big manufacturing company when the person responsible for the audiovisual setup flags down an IT pilot fish outside the conference room with a show-stopping problem. CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL Apple has little to worry about from Microsoft's tradition-breaking move to sell its own tablets, analysts say. What do you think? COMPUTERWORLD'S IT SALARY SURVEY 2012 A majority of IT workers say they're under pressure to increase productivity and take on new tasks. But the vast majority are still happy they picked IT as their career. NEW COMPUTERWORLD JOB BOARD Search multiple listings now and get new job alerts as they are posted.
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