Hot stuff: Summer gadget guide 2012 | Microsoft's Surface tablets: Complete Computerworld coverage | ||||||||||
Computerworld This Week | ||||||||||
Urban tech: From Masdar to Main Street? WHITE PAPER: Cisco Evolve Customer Care with Collaboration Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty. In this Issue
WHITE PAPER: Kodak An interactive eGuide: Healthcare IT In this eGuide, Computerworld along with sister publications CIO, InfoWorld, and CSO, examine some of the most pressing issues facing healthcare IT today. Read on to learn what factors are driving change, and how healthcare IT leaders should go about dealing with these forces. Learn More Hot stuff: Summer gadget guide 2012 Microsoft's Surface tablets: Complete Computerworld coverage Samsung Galaxy S III review: A rock star phone, but does it deliver? WHITE PAPER: Box The ROI of Cloud Apps Cloud apps continue to gain momentum in the enterprise as buyers are attracted to fast deployment speeds, low upfront costs, and ongoing flexibility to scale up or down as needs change. This report analyzes the five-year ROI for cloud apps across CRM, ERP, collaboration, and IT service management. Read Now! How Alan Turing set the rules for computing Game on: 3 high-performance laptops duke it out In pictures: Mondo data centers Data center fabrics catching on, slowly | ||||||||||
PREMIER 100 -- CALL FOR NOMINATIONS Seeking the very best IT leaders! Now's your chance to nominate a worthy CIO or other top IT executive for the 2013 Premier 100 IT Leaders awards. Computerworld has launched its annual search for technology professionals who have demonstrated leadership in their organizations through the use of information technology and have the strategic vision to align IT with business goals. Nominations are being collected now through August 29, 2012. SHARK TANK OF THE DAY Still relying on the latest 30-year-old technology IT pilot fish is filling in on the help desk when a call comes in from a new user. "He said he couldn't log onto the network," fish says. "I reset his password and asked him to try again. Nope, still not able to connect." CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL Apple has little to worry about from Microsoft's tradition-breaking move to sell its own tablets, analysts say. What do you think? COMPUTERWORLD'S IT SALARY SURVEY 2012 A majority of IT workers say they're under pressure to increase productivity and take on new tasks. But the vast majority are still happy they picked IT as their career. NEW COMPUTERWORLD JOB BOARD | ||||||||||
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