Tuesday, June 26, 2012

Cloud-based Office tools: Right for you?

  Apple steals from Windows Update playbook for OS X Mountain Lion | Supreme Court 'papers please' ruling hits Arizona H-1B workers
 
  Computerworld First Look

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INSIDER
Cloud-based Office tools: Right for you?
When you're adopting cloud software, you need to think about features and functions, of course, as well as the costs involved. But process changes and user training can be even bigger factors. Insider (registration required) Read More


WHITE PAPER: Cisco

Evolve Customer Care with Collaboration
Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty.

In this Issue


RESOURCE COMPLIMENTS OF: EMC

Transform End User Computing
Turn to EMC to bring new simplicity, power, and efficiency to end user computing-any user, any device, anywhere. Click to continue

Apple steals from Windows Update playbook for OS X Mountain Lion
Apple will boost the frequency of security updates in OS X Mountain Lion and automatically install required patches for users, steps that bring it into line with Microsoft's practices. Read More

Supreme Court 'papers please' ruling hits Arizona H-1B workers
The U.S. Supreme Court decision that allows Arizona police to check peoples' immigration status means that H-1B workers in the state should have their visa documents available at all times, immigration attorneys say. Read More

INSIDER
Could cloud computing change how we communicate?
At least one CIO has already done away with email and Office. Insider (registration required) Read More

Google will have to champion Android at I/O, say analysts
As Google ramps up for its big I/O conference in San Francisco this week, analysts say the company must continue to prove the value of its Android operating system to developers. Read More

New Oracle OpenWorld details give early look at company's plans
Oracle tends to keep a tight lid on the specific announcements it will make each year at the OpenWorld conference, but a newly released session catalog provides plenty of clues and fodder for speculation as to what's in store at the event, which runs from Sept. 30 to Oct. 4 in San Francisco. Read More

Microsoft buys Yammer for $1.2 billion
Microsoft has agreed to acquire Yammer, a maker of cloud-based enterprise social networking software, for $1.2 billion in cash. Read More

California business scores settlement in thorny cybercrime case
Over two days in March 2010, nearly $466,000 disappeared from the accounts of Village View Escrow, a small business in California that holds funds for real estate transactions. Read More


RESOURCE COMPLIMENTS OF: EMC

Transform End User Computing
Turn to EMC to bring new simplicity, power, and efficiency to end user computing-any user, any device, anywhere. Click to continue

Facebook ventures into social discovery with Find Friends Nearby
Facebook is testing a mobile-only feature, called Find Friends Nearby, that allows users to connect with new social contacts based on who is nearby and using a browser. Read More

Japan's two main airlines to launch Wi-Fi services on international flights
Japan's two main airlines will begin providing Wi-Fi on some international flights, with Japan Airlines to begin offering services next month. Read More

Operators will test Wi-Fi roaming, simplified login in Q4
The Wi-Fi Alliance has begun certifying products that simplify access to hotspots and roaming between different mobile service operators. Providers and equipment vendors are expected to test these products in the fourth quarter, the Wireless Broadband Alliance said. Read More

Google-backed CliQr launches cloud management service
CliQr Technologies, a startup backed by Google Ventures, unveiled a service called CloudCenter designed to allow organizations to move applications across different cloud providers with a minimum amount of work. Read More

FCC rules might tighten up use of cell-signal boosters
Verizon Wireless and T-Mobile USA unveiled a high-profile spectrum deal on Monday, but the odd couple also joined together earlier this month on a lesser known proposal for FCC rules on cellular signal boosters. Read More

ITC postpones ruling on Microsoft, Motorola dispute
The U.S. International Trade Commission extended by a week the deadline to decide whether to review an earlier determination against Microsoft's Xbox in a patent dispute with Motorola Mobility. Read More

Eric Berridge: Going social: IT's gauntlet in the global era
In 2012 and beyond, one of the biggest IT challenges companies face will be an inherently social one -- creating cohesion and collaboration within organizations that are becoming increasingly global. Many CIOs may find, however, that integrating the platforms is the least of their worries as they attempt to connect teams and customers that vary culturally, linguistically, geographically and temporally. Read More

 
 
 

PREMIER 100 -- CALL FOR NOMINATIONS

Seeking the very best IT leaders! Now's your chance to nominate a worthy CIO or other top IT executive for the 2013 Premier 100 IT Leaders awards. Computerworld has launched its annual search for technology professionals who have demonstrated leadership in their organizations through the use of information technology and have the strategic vision to align IT with business goals. Nominations are being collected now through August 29, 2012.

SHARK TANK OF THE DAY

Still relying on the latest 30-year-old technology

IT pilot fish is filling in on the help desk when a call comes in from a new user. "He said he couldn't log onto the network," fish says. "I reset his password and asked him to try again. Nope, still not able to connect."

CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL

Apple has little to worry about from Microsoft's tradition-breaking move to sell its own tablets, analysts say. What do you think?

COMPUTERWORLD'S IT SALARY SURVEY 2012

A majority of IT workers say they're under pressure to increase productivity and take on new tasks. But the vast majority are still happy they picked IT as their career.

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