Lucas Mearian: Apple copied Microsoft with iPad, not the other way around | Jonny Evans: Collected: Apple's MacBook Pro with Retina Display torn down, 13-inch model looms | ||||||||||
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Robert L. Mitchell: Why I became an Android purist WHITE PAPER: Cisco Evolve Customer Care with Collaboration Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty. In this Issue
WHITE PAPER: Cisco Deloitte: Network Risk and TCO A Deloitte survey of enterprise CIOs reveals key differences between using a single-vendor or multivendor approach. See why a focus on initial costs might ignore a long-term impact on operational risk. Read White Paper Lucas Mearian: Apple copied Microsoft with iPad, not the other way around Jonny Evans: Collected: Apple's MacBook Pro with Retina Display torn down, 13-inch model looms Preston Gralla: Windows Phone 8 and Windows 8: beautiful mobile OSes, but can they gain traction? WHITE PAPER: Box Disaster Recovery Services Providers Evaluation Improvements in disaster recovery plans and broad business continuity strategies are top-of-mind concerns for leading enterprises today and recovery time is now measured in hours and minutes not days. These key insights are discussed in the 2010 Forrester Wave Report. Read Now! Richi Jennings: iPhone 5 rumors 'confirmed': Apple ditches dock connector JR Raphael: Samsung Galaxy S III: To buy or not to buy? Michael Horowitz: Defensive Computing with Java Shark Tank: You're just raising her expectations, you know | ||||||||||
PREMIER 100 -- CALL FOR NOMINATIONS Seeking the very best IT leaders! Now's your chance to nominate a worthy CIO or other top IT executive for the 2013 Premier 100 IT Leaders awards. Computerworld has launched its annual search for technology professionals who have demonstrated leadership in their organizations through the use of information technology and have the strategic vision to align IT with business goals. Nominations are being collected now through August 29, 2012. CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL Apple has little to worry about from Microsoft's tradition-breaking move to sell its own tablets, analysts say. What do you think? COMPUTERWORLD'S IT SALARY SURVEY 2012 A majority of IT workers say they're under pressure to increase productivity and take on new tasks. But the vast majority are still happy they picked IT as their career. NEW COMPUTERWORLD JOB BOARD | ||||||||||
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