WHITE PAPER: Cisco
Evolve Customer Care with Collaboration
Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty.
WHITE PAPER: IBM
Cutting Costs and Simplifying Management on IBM XIV
Read the white paper and see how this platform increased performance for applications such as Microsoft Exchange and eliminated maintenance costs while simplifying storage management. Learn More.
WHITE PAPER: Symantec
An interactive eGuide: Backup Solutions
In this eGuide, Computerworld and sister publications CSO, CIO, and Network World, examine many of the issues that mid-sized companies grapple with today regarding disaster recovery, business continuity, and backup. Read on for expert advice and analysis to help companies protect themselves in the face of disaster. Read Now!
WHITE PAPER: Cisco
Beyond BYOD to an Optimized Experience
Advance beyond simply managing BYOD connectivity. Optimize your network experience specifically to your business, workforce, and customers across multiple devices, anytime, anywhere. Read White Paper
WHITE PAPER: SonicWALL
The Promises and Pitfalls of BYOD
Bring-Your-Own-Device: It's a growing trend that offers many benefits for employees and companies - and potential headaches for IT. Having the right security measures in place can safely enable BYOD while boosting productivity and cutting support and equipment costs. Read now.
WHITE PAPER: Brocade Communications
Is Cloud the Answer to Federal IT Savings?
In this eGuide, Computerworld and its sister publications CIO and Network World have collected interviews and articles that cover some of the biggest issues faced by federal agency IT departments today. Read on to learn about the technology challenges the U.S. government is facing, and how some agencies are dealing with them. Read now.
WEBCAST: IBM
How to Take Business Analytics to the Next Level
Live Date and Time: November 29, 2011 - 12:00 PM EST / 9:00 AM PST By attending this webcast you will learn how you can implement an effective BA strategy that will deliver maximum strategic value to your company. Register Now
WEBCAST: IBM
Banking on the Mainframe
This presentation will look at banking application issues and provide examples on how banks and financial market clients are responding to these challenges. Learn More
WHITE PAPER: Oracle
Lower Costs of Your Product Lifecycle Management
This paper includes sizing guidelines with recommended configurations for small, medium, and large installations along with test results and best practices for configuring the environment to optimize performance and reliability on Sun x86 servers from Oracle. Learn More!
WHITE PAPER: Comcast
Bank Raises the Bar on Service Delivery with Comcast
Read this exclusive case study to learn how Comcast and Eastern Bank teamed to maintain a secure, reliable network infrastructure for transferring and protecting an enormous amount of data, including customers' bank account and credit card information, financial transactions, mortgage payments and payroll processing for their businesses. Learn More
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