WHITE PAPER: Cisco Evolve Customer Care with Collaboration Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty. WHITE PAPER: IBM The Myths and Realities of Cloud This Knowledge Vault lays out just what the myths and realities of cloud are today while offering practical advice on selecting a dedicated cloud partner. Learn More RESOURCE COMPLIMENTS OF: EMC Transform End User Computing Turn to EMC to bring new simplicity, power, and efficiency to end user computing-any user, any device, anywhere. Click to continue WEBCAST: IBM Accelerate Document Processing and Wow Your Customers Learn how intelligent imaging and BPM solutions, coupled with pragmatic best practices and methodology, can improve productivity, lower cost, increase accuracy, reduce cycle times and lower overall risk. Learn More WEBCAST: IBM How to Take Business Analytics to the Next Level Live Date and Time: November 29, 2011 - 12:00 PM EST / 9:00 AM PST By attending this webcast you will learn how you can implement an effective BA strategy that will deliver maximum strategic value to your company. Register Now WEBCAST: IBM Banking on the Mainframe This presentation will look at banking application issues and provide examples on how banks and financial market clients are responding to these challenges. Learn More WEBCAST: Cisco Systems The Network Built for the Mobile Experience Webcast User demands for personalized, seamless experiences are ever-growing. You have to deliver it all without sacrificing manageability, security, or cost effectiveness. Discover how you can deliver anywhere, anytime experiences that drive efficiencies and enable employees to work their way. Learn more. WEBCAST: Cisco Systems Cisco BYOD System Overview Webcast BYOD solutions promise the choice of any device and anywhere, anytime access, but present new challenges. Learn how the BYOD Cisco Validated Design addresses these challenges, providing IT the controls to ensure access and data security while enabling users their choice of devices for productivity. Learn more. WEBCAST: VCE Webinar: Improved Asset Utilization of Vblock Customers Hear how companies are realizing the benefits of highly virtualized datacenters through deployment of converged infrastructure systems that are managed as unified IT assets. Register now. |
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