Verizon's botched 'Share Everything' launch could sink carrier

	Apple runs out of Retina MacBook Pros | Microsoft readies post-Flame Windows Update changes
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	Verizon's botched 'Share Everything' launch could sink carrier Verizon Wireless botched the launch of its Share Everything voice, texting and data plans by making too many drastic and costly changes at once, analysts said Wednesday. Read More WHITE PAPER: Cisco Evolve Customer Care with Collaboration Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty. In this Issue Apple runs out of Retina MacBook Pros Microsoft readies post-Flame Windows Update changes Unlimited data customers 'freaked out' by new Verizon shared data plans Hackers claim to steal 110,000 SSNs from Tenn. school system How fast are the MacBook's USB 3.0 and Thunderbolt ports? Retina MacBook Pro 'least-repairable' notebook ever, says iFixit LinkedIn user alerts mistakenly blocked as spam Apple reportedly about to axe Ping social network Update: US companies show most interest in new top-level domain names Richi Jennings: Here's Office 2013, on Windows 8 and RT! Dell looks to cut $2B in costs over next three years Dell lays out software strategy AMD adds ARM processor as it looks beyond x86 Microsoft tries to promote Windows 8 without hurting Windows 7 sales Merchant information may have been stolen from Global Payments Microsoft says building Metro apps for ARM the same as for Intel PCs Chambers: We Should Have Killed Cisco Cius Earlier Preston Gralla: Will Windows 7 be the new XP? JR Raphael: Chrome OS reviewed: The final verdict on Google's cloud platform RESOURCE COMPLIMENTS OF: IT Roadmap Denver Final Week to Register! IT Roadmap only comes to Denver once a year so don't miss this opportunity to join hundreds of local colleagues who will gain a year's worth of enterprise-ready ideas, answers, best practices, and key contacts all in one day – in one place. Attend Free. IT Roadmap Denver – 6/20 - Colorado Convention Center. Apple runs out of Retina MacBook Pros Apple has exhausted supplies of its new $2,200 MacBook Pro that sports a high-resolution "Retina" screen, with the company's online store reporting a wait of three to four weeks by Tuesday's end. Read More Microsoft readies post-Flame Windows Update changes Microsoft will start feeding users an update to the critical Windows Update service in the next few days, several security experts said today. Read More Unlimited data customers 'freaked out' by new Verizon shared data plans The new Verizon Wireless Share Everything plan unveiled Tuesday shocked and angered many longtime Verizon customers, including those with unlimited data plans. Read More Hackers claim to steal 110,000 SSNs from Tenn. school system A hitherto unknown hacking group claimed responsibility for a hacking attack on a county school system in Tennessee that may have exposed the names, Social Security Numbers and other personal data belonging to about 110,000 people. Read More How fast are the MacBook's USB 3.0 and Thunderbolt ports? The new MacBook Pro and MacBook Air are the only laptops that support both USB 3.0 and Thunderbolt ports for external devices. The performance advantage for peripherals is tremendous. Read More Retina MacBook Pro 'least-repairable' notebook ever, says iFixit iFixit, a popular electronics do-it-yourself weabsite, today gave the new MacBook Pro with the Retina display its worst-possible repair score of just 1 out of a possible 10. Read More LinkedIn user alerts mistakenly blocked as spam Many of the LinkedIn emails alerts instructing users on how to reset passwords accessed by hackers were dumped into spam boxes, according to email security vendor Cloudmark. Read More Apple reportedly about to axe Ping social network Apple's music-oriented social network, Ping, will not be in iTunes software's next major release, expected this fall, source tells All Things D. Read More Update: US companies show most interest in new top-level domain names Seven companies want news, eight want music or a movie, and seven want love. Four want pizza, but none of them make it. Only two want sex, and one even wants a unicorn. Read More WHITE PAPER: Cisco Deliver a Secure Cisco Cloud Experience Securely connect your network to the world of many clouds. With a Cisco Cloud Intelligent Network, you can provide an ideal experience, irrespective of user location or the number of cloud platforms involved, in service delivery. Read White Paper Richi Jennings: Here's Office 2013, on Windows 8 and RT! Yes, there is another vendor conference happening this week. Microsoft (NASDAQ:MSFT) is holding its annual TechEd shindig, where it's proudly showing off Windows 8, Windows RT, and Office 2013. In IT Blogwatch, bloggers seek out unspoken nuances of truthiness. Read More Dell looks to cut $2B in costs over next three years Dell on Wednesday said it wants to cut US$2 billion in costs over the next three years as the company moves a larger part of the business toward the enterprise to increase profitability. Read More Dell lays out software strategy Dell outlined its software strategy on Wednesday, casting the growing business as a secondary, but key, component to the company's enterprise product offerings in the long run. Read More AMD adds ARM processor as it looks beyond x86 Advanced Micro Devices on Wednesday said it will integrate an ARM processor with upcoming x86 chips, marrying two rival architectures and ending more than a year of speculation around AMD's plans to use ARM technology. Read More Microsoft tries to promote Windows 8 without hurting Windows 7 sales With Windows 8's commercial availability expected before the end of this year, Microsoft finds itself in the tricky position of generating enthusiasm for it without affecting Windows 7 sales. Read More Merchant information may have been stolen from Global Payments Hackers might have stolen the personal information of individuals who applied for a merchant account with card payment processor Global Payments. Read More Microsoft says building Metro apps for ARM the same as for Intel PCs As company preps Windows OS to run on ARM hardware, it assures developers that their x86/64 experience will translate Read More Chambers: We Should Have Killed Cisco Cius Earlier SAN DIEGO -- Cisco should have shuttered Cius nine months before it did, CEO John Chambers told reporters at the CiscoLive! conference here this week. Read More Preston Gralla: Will Windows 7 be the new XP? Windows XP was one of Microsoft's greatest successes and greatest failures: A success because it was so rock-solid, a failure because it was so good that many people didn't want to upgrade to Windows Vista. Based on initial looks at Windows 8, Windows 7 may well be the new XP. Read More JR Raphael: Chrome OS reviewed: The final verdict on Google's cloud platform To Chrome OS or not to Chrome OS? After two weeks with Google's new Chromebook and Chromebox, JR Raphael reaches some final conclusions about the cloud platform and its updated hardware. Read More
	SHARK TANK OF THE DAY So far they've migrated from bad to worse Tape backups suddenly begin failing on a database server, and nobody's having much success at fixing the problem, so this database admin pilot fish turns to the IT manager in the department that uses the server. CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL The sophisticated cyber espionage malware known as 'Flame' was discovered after computers within Iran's energy industry were wiped clean of data. Does the Flame malware increase the odds of a cyberwar? COMPUTERWORLD'S IT SALARY SURVEY 2012 A majority of IT workers say they're under pressure to increase productivity and take on new tasks. But the vast majority are still happy they picked IT as their career. NEW COMPUTERWORLD JOB BOARD Search multiple listings now and get new job alerts as they are posted.
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