Preston Gralla: Will Windows 7 be the new XP? | Richi Jennings: dot-WOW: 'Greedy' ICANN $352M TLD landgrab windfall | ||||||||||
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JR Raphael: Chrome OS reviewed: The final verdict on Google's cloud platform WHITE PAPER: Cisco Evolve Customer Care with Collaboration Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty. In this Issue
RESOURCE COMPLIMENTS OF: IT Roadmap Denver Final Week to Register! IT Roadmap only comes to Denver once a year so don't miss this opportunity to join hundreds of local colleagues who will gain a year's worth of enterprise-ready ideas, answers, best practices, and key contacts all in one day in one place. Attend Free. IT Roadmap Denver 6/20 - Colorado Convention Center. Preston Gralla: Will Windows 7 be the new XP? Richi Jennings: dot-WOW: 'Greedy' ICANN $352M TLD landgrab windfall Leigh Jasper: Five collaboration tasks that mobile access has accelerated WHITE PAPER: Cisco Get the Strategic Partner Advantage Why are infrastructure and operations personnel embracing strategic business partnership models over those that offer cheaper wares? Learn why Forrester Research, Inc. found that dual-sourcing your network may result in a low-cost, low-value infrastructure. Read Report Josh Stephens: Back to basics: Duplex and symmetry Jonny Evans: WWDC 2012: Apple's iPhone and the iRobot supply chain Shark Tank: Thoroughly tested | ||||||||||
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CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL The sophisticated cyber espionage malware known as 'Flame' was discovered after computers within Iran's energy industry were wiped clean of data. Does the Flame malware increase the odds of a cyberwar? COMPUTERWORLD'S IT SALARY SURVEY 2012 A majority of IT workers say they're under pressure to increase productivity and take on new tasks. But the vast majority are still happy they picked IT as their career. NEW COMPUTERWORLD JOB BOARD | ||||||||||
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