Back to basics: Duplex and symmetry

	Healthcare alliance creates massive virtual care community | Image gallery: Must-have data center utilities
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	Josh Stephens: Back to basics: Duplex and symmetry Over the past few weeks I've been onsite helping some customers update their network architectures and network management strategies. During these discussions I was reminded that there can sometimes be a few gaps in the technical knowledge of network administrators. Read More WHITE PAPER: Cisco Evolve Customer Care with Collaboration Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty. In this Issue Healthcare alliance creates massive virtual care community Image gallery: Must-have data center utilities JR Raphael: Chrome OS offline: Can you really use a Chromebook without the cloud? IT pros head to TechEd seeking details about Microsoft enterprise upgrades NYSE-Euronext network chief Andrew Bach joins Juniper In pictures: Mondo data centers INSIDER Corporate cloud showdown: IT vs. Legal Noam Chomsky disputes email history RESOURCE COMPLIMENTS OF: IT Roadmap Denver Final Week to Register! IT Roadmap only comes to Denver once a year so don't miss this opportunity to join hundreds of local colleagues who will gain a year's worth of enterprise-ready ideas, answers, best practices, and key contacts all in one day – in one place. Attend Free. IT Roadmap Denver – 6/20 - Colorado Convention Center. Healthcare alliance creates massive virtual care community The PremierConnect technology network launched today will be available to more than 100,000 healthcare providers, allowing them to securely share patient outcomes, medical data and strategies. Read More Image gallery: Must-have data center utilities Your peers rely on these tools to help run their shops, for everything from real-time server graphing to capacity planning and virtual machine backup. Read More JR Raphael: Chrome OS offline: Can you really use a Chromebook without the cloud? How useful is Google's Chrome OS offline? JR Raphael puts the cloud-centric Chromebook to the test to find out. Read More IT pros head to TechEd seeking details about Microsoft enterprise upgrades Tim Vander Kooi has gone to Microsoft's TechEd North America many times since the late 1990s, but he's never been as enthused as he is this year about attending the conference, the company's most important event for IT professionals and developers. Read More WHITE PAPER: Cisco Beyond BYOD to an Optimized Experience Advance beyond simply managing BYOD connectivity. Optimize your network experience specifically to your business, workforce, and customers across multiple devices, anytime, anywhere. Read White Paper NYSE-Euronext network chief Andrew Bach joins Juniper Andrew Bach, who oversaw significant upgrades to network infrastructure for the global exchange company NYSE-Euronext, has joined Juniper Networks as chief architect of the networking vendor's Financial Services Team. Read More In pictures: Mondo data centers Think you have to manage a lot of IT gear? These massive facilities -- each at least 100,000 square feet and most much larger than that -- house thousands of servers and process millions of documents, images and videos every day. Read More INSIDER Corporate cloud showdown: IT vs. Legal Increasingly, IT and legal find themselves facing off over the benefits and risks of cloud computing. Here's how some entities have hammered out a compromise. Insider (registration required) Read More Noam Chomsky disputes email history Disputing a great deal of counter-evidence, famed cognitive psychologist and linguist Noam Chomsky insists that email was invented in 1978 by a precocious 14-year-old. Read More
	SHARK TANK OF THE DAY So far they've migrated from bad to worse Tape backups suddenly begin failing on a database server, and nobody's having much success at fixing the problem, so this database admin pilot fish turns to the IT manager in the department that uses the server. CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL The sophisticated cyber espionage malware known as 'Flame' was discovered after computers within Iran's energy industry were wiped clean of data. Does the Flame malware increase the odds of a cyberwar? COMPUTERWORLD'S IT SALARY SURVEY 2012 A majority of IT workers say they're under pressure to increase productivity and take on new tasks. But the vast majority are still happy they picked IT as their career. NEW COMPUTERWORLD JOB BOARD Search multiple listings now and get new job alerts as they are posted.
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