Tuesday, December 27, 2016

Transformation Road Map with Quantified Benefits

 

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The days of traditional end-user support are quickly fading. Research shows modern workers who have come of age in a retail support culture expect immediate access to resources to solve their problems and are likely and willing to take action on their own to get the resolutions they need. Corporate leaders responsible for end-user support must change how they deliver IT services or risk alienating the very workers they support.

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Additional Resources

Do You Have the Power to Make Nothing Happen?

A Quantitative Comparison for Cooling and IT Applications

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Ditulis Oleh : Angelisa Vivian Hari: 7:00 AM Kategori:

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