The days of traditional end-user support are quickly fading. Research shows modern workers who have come of age in a retail support culture expect immediate access to resources to solve their problems and are likely and willing to take action on their own to get the resolutions they need. Corporate leaders responsible for end-user support must change how they deliver IT services or risk alienating the very workers they support.
You are currently subscribed as jonsan98@gmail.com If you do not wish to receive future mailings from CSO Online Resources, unsubscribe.
When accessing content promoted in this email, you are providing consent for your information to be shared with the sponsors of the content. Please see our privacy policy for more information.
Copyright 2016 | CSO Online | 492 Old Connecticut Path | Framingham MA 01701 | www.csoonline.com.
0 comments:
Post a Comment