The best data security offense is a good defense

Computerworld Security: November 15, 2013
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INSIDER: The best data security offense is a good defense

After several missed security audits, the IT team at the Pennsylvania Department
of Public Welfare built an ambitious security risk framework so audit reports
could be prepared in a timely fashion. Insider (registration required)
http://cwonline.computerworld.com/t/8791781/823929835/642460/17/

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IN THIS ISSUE

1. Google says users deserve to know more about surge in gov't data requests
http://cwonline.computerworld.com/t/8791781/823929835/642462/19/

2. CIA collects in bulk data on international money transfers, say reports
http://cwonline.computerworld.com/t/8791781/823929835/642463/20/

3. Lavabit-DOJ dispute zeroes in on encryption key ownership
http://cwonline.computerworld.com/t/8791781/823929835/642464/21/


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Five Tips for Improving Customer Experience

This paper conveys how the pressure to increase customer satisfaction metrics
with less funding will increase as companies look for new ways to differentiate
their services and reduce customer churn. Learn More.

http://cwonline.computerworld.com/t/8791781/823929835/642465/28/?3e076d18=am9uc2FuOThAZ21haWwuY29t&x=9effb1f5

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Google says users deserve to know more about surge in gov't data requests

The number of government requests for user information received by Google has
doubled since 2010, not including requests made under the U.S. Foreign
Intelligence Surveillance Act, which the company is not allowed to disclose.
http://cwonline.computerworld.com/t/8791781/823929835/642462/29/

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Hybrid Cloud Computing

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CIA collects in bulk data on international money transfers, say reports

The Central Intelligence Agency secretly collects data in bulk on international
money transfers, under a program similar to the government's collection of phone
records, according to reports.
http://cwonline.computerworld.com/t/8791781/823929835/642463/31/

Lavabit-DOJ dispute zeroes in on encryption key ownership

The government's insistence, in its dispute with Lavabit, that cloud service
providers hand over their encryption keys when asked, has refocused attention on
the issue of key ownership and management in the cloud.
http://cwonline.computerworld.com/t/8791781/823929835/642464/32/



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DIGITAL SPOTLIGHT: SECURITY

In our in-depth report on security, we take a closer look at mobile security and
the tricky balancing act that comes when you want to give employees greater
access to data but also need to keep corporate information safe. Also, we look
at how companies are using new technologies to lock down their supply chains,
and how one state agency dealt with thousands of security mandates by building a
risk framework from the ground up.
This free, 28-page magazine-style report is available now [Registration
required]

To read the report, click here:
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