Skype for Business admins get tool to diagnose call problems

What you need to know about Windows 10, UWP and desktop apps Email not displaying correctly? View it in your browser.

CIO Enterprise Applications Apr 03, 2017 Skype for Business admins get tool to diagnose call problems IT administrators managing a fleet of Skype for Business users will have an easier time of diagnosing and fixing problems that may arise for them. Microsoft unveiled the beta of a new Call Analytics Dashboard on Monday, which is supposed to provide admins with a diagnosis of what issues users are having on a call. Read More ▶ Your Must-Read Stories • What you need to know about Windows 10, UWP and desktop apps • G Suite vs. Office 365 cloud collaboration battle heats up • Excel for Windows finally gets real-time collaboration • Best tech tools to help marketers on a budget • Subscriptions are more than just flipping a switch • Google Calendar finally comes to the iPad • Software wildcatting: 4 ways organizations launch wrong projects • Don't rush into outsourcing software development Video/Webcast: VeriStor SD-WAN for the Distributed Enterprise When there's a hot new segment of the technology market, there's often a land rush by vendors to offer a solution. However, some of these slap-dash products or services don't measure up, and customer only learn the bad news after they are committed. Read More ▶ What you need to know about Windows 10, UWP and desktop apps With the Creators Update, Microsoft is making it easier to wrap existing desktop apps in the new Universal Windows Platform format. Is that a stepping stone to more modern Windows 10 apps or recognition that traditional PC applications are the foundation of Windows? Read More ▶ G Suite vs. Office 365 cloud collaboration battle heats up Microsoft's Office 365 has a big lead, but Google is quickly repositioning G Suite for business and winning some big customers. Who will come out on top in this rapidly evolving market? Read More ▶ Excel for Windows finally gets real-time collaboration People working on Excel spreadsheets will be able to do so live from Microsoft's app for Windows, starting Tuesday. Microsoft launched a beta update for the app's real-time co-authoring feature, letting testers collaborate with one another on the same file from inside the app. Read More ▶ Best tech tools to help marketers on a budget These killer marketing tools will ensure your marketing campaign is on the right track, without breaking the bank. Read More ▶ Subscriptions are more than just flipping a switch Software-based business is here to stay. Staying agile is key to adopting new models in an increasingly subscription-based world. Read More ▶ Google Calendar finally comes to the iPad Google's Calendar app is making a long-awaited move to a new device: Apple's iPad. Read More ▶ Software wildcatting: 4 ways organizations launch wrong projects Oil companies no longer drill in our backyards, hoping to strike oil. How come software practice is still stuck in the past? Read More ▶ Don't rush into outsourcing software development In a rush to save money, companies often plunge into software development outsourcing, quickly select a supplier and expect that team to produce great software right away. They skip the careful evaluation required to determine which software outsourcing company best suits their needs. They don't properly vet the provider to ensure they get the best service, experience and quality of work. Read More ▶ Video/Webcast: PhishMe, Inc. 2016 Malware Year in Review: Tricks, Threats, and Triumph Listen to PhishMe Threat Intelligence Expert, Brendan Griffin, to learn about the widespread implementation of anti-analysis methods, a notable evolution in techniques and tools to deliver malware, and the growing threat of encryption ransomware. Now more than ever, it has become more important to detect and interdict malware during the delivery phase. Read More ▶ CIO Insider 1. Enter the brave new world of Windows 10 license activation 2. 12 common project management mistakes — and how to avoid them 3. 7 ways to create a successful integrated marketing campaign 4. How to fix five Windows 10 headaches 5. 10 reasons to look for a new job Editor's Picks 1. Potential Oracle acquisition of Accenture brings new digital twist 2. 6 soft skills employers should be looking for in tech talent 3. New Fitbit Alta HR sleep tracking could be eye-opening 4. 9 biggest information security threats through 2019 5. How CIOs are transforming their organizations for the digital era

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