Amazon Connect brings contact centers to the cloud

How Procore brought the cloud to the $10 trillion construction industry Email not displaying correctly? View it in your browser.

CIO Cloud Computing Apr 03, 2017 Amazon Connect brings contact centers to the cloud Although cloud-based contact center software is still an emerging market, Amazon today introduced Connect, its take on this industry, hosted in the AWS cloud. The move represents AWS's continued march into the enterprise communications market. Read More ▶ Your Must-Read Stories • How Procore brought the cloud to the $10 trillion construction industry • G Suite vs. Office 365 cloud collaboration battle heats up • Cloud Foundry certification program looks to train cloud developers • Trump's son-in-law, Jared Kushner, prepares for Cobol, cloud, mainframes • After Amazon outage, HealthExpense worries about cloud lock-in Solution Center: Veritas Enterprise Data Management Solution Center See how top organizations illuminate their dark data. Visit this Solution Center from Veritas to read about data protection, information governance, moving to the cloud and more! Read More ▶ How Procore brought the cloud to the $10 trillion construction industry Construction is one of the biggest industries on the planet, yet still relies heavily on pens and clipboards. This cloud startup has done more than any other company to change that. Read More ▶ G Suite vs. Office 365 cloud collaboration battle heats up Microsoft's Office 365 has a big lead, but Google is quickly repositioning G Suite for business and winning some big customers. Who will come out on top in this rapidly evolving market? Read More ▶ Cloud Foundry certification program looks to train cloud developers The Cloud Foundry Certified Developer program will be delivered in partnership with the Linux Foundation. Read More ▶ Trump's son-in-law, Jared Kushner, prepares for Cobol, cloud, mainframes The White House on Monday announced an "Office of American Innovation" to oversee a revamp of federal IT operations; the effort will be led by President Donald Trump's son-in-law, Jared Kushner. Read More ▶ After Amazon outage, HealthExpense worries about cloud lock-in Financial services companies as popular targets of cybercriminals for the obvious reason -- they're where the money's at. And health care companies have medical records, which are very valuable on the black market since the information there can be abused in so many ways, and doesn't expire. HealthExpense, which provides health care payment services to banks and their enterprise customers, straddles both worlds. Read More ▶ White Paper: Couchbase The Forrester Wave(TM): Big Data NoSQL, Q3 2016 Couchbase has been named a leader in "The Forrester Wave(TM): Big Data NoSQL, Q3 2016," by enabling enterprises to successfully compete in the Digital Economy across industries including eCommerce, streaming media, gaming, finance, healthcare, and more. Read More ▶ CIO Insider 1. Enter the brave new world of Windows 10 license activation 2. 12 common project management mistakes — and how to avoid them 3. 7 ways to create a successful integrated marketing campaign 4. How to fix five Windows 10 headaches 5. 10 reasons to look for a new job Editor's Picks 1. Potential Oracle acquisition of Accenture brings new digital twist 2. 6 soft skills employers should be looking for in tech talent 3. New Fitbit Alta HR sleep tracking could be eye-opening 4. 9 biggest information security threats through 2019 5. How CIOs are transforming their organizations for the digital era

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