Tuesday, October 28, 2014

Ticketmaster Case Study

High-Quality VoIP Connectivity for a Global Contact Center Built on Genesys SIP Server. Learn more>>

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Ticketmaster Case Study

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Experiencing growth and faced with aging, costly ACD systems, Ticketmaster embarked on a technology refresh initiative for their customer-facing contact centers. See how Ticketmaster reduced Contact Center TCO by replacing legacy ACD systems with Genesys SIP.

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Ditulis Oleh : Angelisa Vivian Hari: 9:55 AM Kategori:

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