Genesys Named a Leader in the 2014 Magic Quadrant

Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. Learn more>> Business Management Alert Genesys Named a Leader in the 2014 Gartner Magic Quadrant for Contact Center Infrastructure Learn More Gartner recently released the Magic Quadrant for Contact Center Infrastructure 2014, an annual report analyzing the contact center infrastructure vendors. Gartner positions vendors based on Completeness of Vision and Ability to Execute. Read the Gartner Magic Quadrant report now. Use it to choose the right vendor for your unique contact center requirements. Learn More Additional Resources Ensure Project Success & Effective Compliance. Learn more.

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