Preston Gralla: Microsoft's "Scroogled" campaign bites the dust. Or does it? | Jonny Evans: Apple's anti-Android Holy War gets real | |||||||||
Computerworld Blogs | |||||||||
Richi Jennings: Told you so! Amazon 3D smartphone incoming, frags Android again WHITE PAPER: BMC Software The Perfect Combo: ITIL, ITSM and Social Media BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success. Learn More In this Issue RESOURCE COMPLIMENTS OF: Help Desk Technology Corporation Drive Down Help Desk Costs by using Collaborative Workflow Collaborative workflow is a hybrid system that combines service management (workflow) software with social software (such as chat, instant messaging, and document collaboration). The synergy between the two provides project structure and measureable goals, while facilitating communications and interactions typical of social software. Discover rich functionality including help desk, ITIL, document management, calendaring, built-in projects, remote screen sharing, business rules, dashboards, asset management, chargeback, custom data designer, encryption, and more. Preston Gralla: Microsoft's "Scroogled" campaign bites the dust. Or does it? Jonny Evans: Apple's anti-Android Holy War gets real WHITE PAPER: BMC Software Making the Move to a Cloud-Based ITSM Platform Today's mature cloud-based ITSM solutions can give you the flexibility and agility you needwithout sacrificing security, stability or performance. Learn More JR Raphael: Samsung's real challenge: developing a sense of focus, taste, and restraint Sharky: Now aren't you glad you went to all that effort? | |||||||||
FREE SHARK TANK T-SHIRT YOUR STRATEGIC GUIDE TO BIG DATA CHALLENGES & OPPORTUNITIES In this special issue, we examine the biggest challenges with big data projects, including the immaturity of the tools, a lack of people with expertise in big data technologies, the challenge of making the right investments and hardware that can't handle big data projects. This free, 17-page magazine-style report is available now. [Registration required] To read the report, click here. KEEP UP WITH THE LATEST NEWS ON CONSUMERIZATION JOIN THE COMPUTERWORLD CONVERSATION ON GOOGLE + CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL NEW COMPUTERWORLD JOB BOARD | |||||||||
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