Mozilla gives plug-in developers until March 31 to apply to whitelist

	How Gamification Makes Customer Service Fun | Up-and-Coming IT Leaders Focus on Business Customers
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	Mozilla gives plug-in developers until March 31 to apply to whitelist Mozilla is pushing ahead with its efforts to discourage the use of plug-in based content on the Web and gave developers until the end of March to apply for an exemption from the plug-in blocking planned for the Firefox browser. Read More WHITE PAPER: Accellion Enterprise Mobility Management: A Data Security Checklist Secure file sharing, syncing and associated productivity requirements impose pressing technical and operational challenges on organizations. This document presents a checklist of features organizations should review when evaluating a data security solution as part of an enterprise mobility management strategy. Read now! In this Issue How Gamification Makes Customer Service Fun Up-and-Coming IT Leaders Focus on Business Customers CIOs grappling with software bloat WHITE PAPER: Collaborative Consulting Why Software Development Projects Yield Inferior Results Historically, software development has not been held to similar levels of quality demanded by other production processes. By establishing more accountability for quality with developers, organizations are able to improve their software quality outcomes in more effective ways than traditional software QA approaches. Learn More How Gamification Makes Customer Service Fun One company is using gamification to change the customer service paradigm from frustrating to fun -- and customers are loving it. Read More WHITE PAPER: BMC Software MyIT- Consumer Cool for Business Apps Rich Ptak discusses how BMC's MyIT combines the ease and familiarity of accessing today's consumer apps with the stability, security and strengths of the enterprise IT infrastructure. Learn More Up-and-Coming IT Leaders Focus on Business Customers Winners of the 2014 "Ones to Watch" awards -- administered by the CIO Executive Council -- say they're trying to reduce the distance between corporate IT and external customers. Read More CIOs grappling with software bloat More and more corporate IT departments around the world are straining under the weight of unnecessary software applications, according to a survey by systems integrator Capgemini. Read More
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