Tuesday, March 25, 2014

How to Build a Customer Loyalty Program

Self-publishing e-books: How to get started | Does Dorian Satoshi Nakamoto have a case against Newsweek?

Computerworld E-Business

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How to Build a Customer Loyalty Program
Boston-based restaurant chain b.good started its customer loyalty program with email 12 years ago because, well, it couldn't afford much else. As the chain has grown, so has its rewards program, which now has 53,000 'Family' members using keycards and smartphone apps to connect with b.good. Read More


WHITE PAPER: IBM

Streamline Data Protection with Storage Manager
IBM Tivoli Storage Manager (TSM) has been an industry-standard data protection solution for two decades. But, where most competitors focus exclusively on Backup and Restore, TSM is a far more comprehensive data-protection solution. Read Now

RESOURCE COMPLIMENTS OF: Help Desk Technology Corporation

Drive Down Help Desk Costs by using Collaborative Workflow
Collaborative workflow is a hybrid system that combines service management (workflow) software with social software (such as chat, instant messaging, and document collaboration). The synergy between the two provides project structure and measureable goals, while facilitating communications and interactions typical of social software. Discover rich functionality including help desk, ITIL, document management, calendaring, built-in projects, remote screen sharing, business rules, dashboards, asset management, chargeback, custom data designer, encryption, and more.

Self-publishing e-books: How to get started
Self-publishing has become an increasingly important industry for both individual authors and businesses who want to put out their own books. But how do you begin? Here are some tips for self-starters. Read More

Does Dorian Satoshi Nakamoto have a case against Newsweek?
This week's emphatic denial from Dorian Satoshi Nakamoto that he had anything to do with the creation of Bitcoin also hinted at a possible lawsuit against Newsweek, though legal experts say it would be an uphill battle. Read More

House considers alternatives to Internet sales tax bill
Congress needs to consider alternatives to a Senate-passed bill that would require online retailers to collect sales tax based on the location of their customers, said the chairman of the House of Representatives Judiciary Committee. Read More

Agreement may protect Bitcoin holders from next crash
Businesses that permit Bitcoin transactions may soon have a way to protect themselves from drops in the digital currency's value. Read More


WHITE PAPER: BMC Software

Deliver Better Service and Support, More Efficiently
People and businesses can do amazing things when technology runs at its best. Changing requirements and expectations have placed new demands on IT; now it's time for a new approach to service and support. Learn More

Mt. Gox finds $116M worth of bitcoins
Mt. Gox has said it found 200,000 of the bitcoins it claimed may have disappeared as a result of a software flaw. Read More

Bitcoin software gets security update
The software driving Bitcoin's network was upgraded, with security fixes addressing a problem that defunct bitcoin exchange Mt. Gox blamed for losing nearly half a billion dollars worth of bitcoins. Read More

Mt. Gox lets users see bitcoin balances
Failed Bitcoin exchange Mt. Gox is allowing users to log in to their accounts once again, nearly three weeks after it filed for bankruptcy protection. Read More

China's Alibaba confirms plans for U.S. IPO
Chinese e-commerce giant Alibaba Group on Sunday announced its plans to make a public stock offering in the US, an event that could set a record for the US IPO of a Chinese company. Read More

Copyright owners call for overhaul of DMCA takedown notices
Congress needs to overhaul the take-down notice provision in the Digital Millennium Copyright Act to make it easier for copyright holders to police infringing uploads of their intellectual property, some advocates told lawmakers. Read More


FREE SHARK TANK T-SHIRT
Clueless Consultants? Bungling Bosses? Useless Users? Tell me your tale. If it gets published, you get a sharp Shark shirt. Shark Tank FAQ

DIGITAL SPOTLIGHT: THE CONSUMERIZATION OF TECHNOLOGY

In our in-depth report, we chronicle how Android is exploding in the enterprise, document how mobile device management is morphing to meet new demands, reflect on the ways Google has developed into a surprisingly powerful ecosystem for end users, and share observations on BYOD's role in spawning a new army of empowered workers.

This free, 28-page magazine-style report is available now. [Registration required]

To read the report, click here.

KEEP UP WITH THE LATEST NEWS ON CONSUMERIZATION
Our weekly Consumerization of IT newsletter covers a wide range of mobile hardware, mobile apps, enterprise apps and IT trends related to consumerization. We cover BYOD, smartphones, tablets, MDM, cloud, social and how consumerization affects IT. Stay up to date with news, reviews and in-depth coverage.

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