Tech industry needs more diverse workforce

	Ambitious IT pros seek COO role | H-1B visas produce net IT job boost
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	Tech industry needs more diverse workforce U.S. civil rights leader Rev. Jesse Jackson is to lead a delegation to Hewlett-Packard's annual meeting of shareholders on Wednesday to highlight under-representation of African-Americans in Silicon Valley companies. Read More   WHITE PAPER: BMC Software   MyIT- Consumer Cool for Business Apps Rich Ptak discusses how BMC's MyIT combines the ease and familiarity of accessing today's consumer apps with the stability, security and strengths of the enterprise IT infrastructure. Learn More In this Issue Ambitious IT pros seek COO role H-1B visas produce net IT job boost Top 10 recession-proof IT Jobs Ex-CIO of troubled health insurance site built by Oracle may sue, cites 'cover-up' Microsoft scrambles to simplify its licensing A peek into the licensing abyss, courtesy of Microsoft Ex-Autonomy chief Lynch slams HP, CEO Whitman ahead of shareholder meeting RESOURCE COMPLIMENTS OF: Help Desk Technology Corporation Drive Down Help Desk Costs by using Collaborative Workflow Collaborative workflow is a hybrid system that combines service management (workflow) software with social software (such as chat, instant messaging, and document collaboration). The synergy between the two provides project structure and measureable goals, while facilitating communications and interactions typical of social software. Discover rich functionality including help desk, ITIL, document management, calendaring, built-in projects, remote screen sharing, business rules, dashboards, asset management, chargeback, custom data designer, encryption, and more. Ambitious IT pros seek COO role With technology the cornerstone of most businesses, the lines are blurring between IT and operations -- leading some IT pros to think of COO as their title of choice. Read More   H-1B visas produce net IT job boost The high-tech industry contends that Congress' failure to raise the cap on H-1B visas is costing the U.S. an opportunity to create a new job every 43 seconds. Read More   Top 10 recession-proof IT Jobs Just as no person is indispensable, no role in IT is recession-proof. However, with a little forethought, some planning and the desire to learn, you can find an IT role that promises a bright future. Read More   WHITE PAPER: SAS The Value of Customer-Driven Quality in Manufacturing In today's competitive manufacturing market, the customer must be the center of the quality universe. This paper details how manufacturers can improve customer satisfaction, build brand equity and reduce costs. Learn more Ex-CIO of troubled health insurance site built by Oracle may sue, cites 'cover-up' The former CIO for Oregon's troubled health care insurance website is alleging that state officials engaged in a "substantial cover-up" meant to deflect blame away from themselves and onto herself and the project's contractor, Oracle. Read More   Microsoft scrambles to simplify its licensing Microsoft is pledging dramatic improvements to its notoriously complex enterprise licensing, but experts are skeptical about the potential impact of the plan. Read More   A peek into the licensing abyss, courtesy of Microsoft   Anyone who wants to see how convoluted Microsoft licensing can be should check out the company's Licensing How To blog, where officials answer questions from customers and explain policies, concepts and how to apply usage rules in specific scenarios. Read More   Ex-Autonomy chief Lynch slams HP, CEO Whitman ahead of shareholder meeting Hewlett-Packard's November 2012 decision to write off billions of dollars in connection with the acquisition of infrastructure software vendor Autonomy continues to dog the company as it prepares to face shareholders at an annual meeting Wednesday. Read More
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