Thursday, March 6, 2014

Ballmer's tantrum over Nokia buyout led to firing

  Richi Jennings: Glassholes banned from SF bars | Jonny Evans: Student hackers make Apple's iOS 7 Siri way more useful with Spotify support

 
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Preston Gralla: Steve Ballmer's temper tantrum over Nokia buyout led to his firing, says report
Steve Ballmer's famously volcanic temper was the last straw for Microsoft's board, and eventually led to his firing after he berated them so loudly about their not backing his Nokia buyout plan that his shouts could be heard outside the closed doors of a conference room. So reports Bloomberg BusinessWeek. Was there more to it than just Ballmer's temper tantrum? Read More
 


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The Rising Financial Impact of Customer Service
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The Value of Customer-Driven Quality in Manufacturing
In today's competitive manufacturing market, the customer must be the center of the quality universe. This paper details how manufacturers can improve customer satisfaction, build brand equity and reduce costs. Learn more

Richi Jennings: Glassholes banned from SF bars
Stuart Schuffman spotted said sign. Two hopping night-spots in San Francisco are the latest to ban Google Glass. SoMa's The Willows and the Mission's Sycamore are promoting patron privacy in their establishments. But is this less about privacy and more about the growing anti-tech sentiment in the city? In IT Blogwatch, bloggers are relieved that they don't have to look at a naked Scoble this time. Not to mention: Abby Martin and Abby Martin: Separated at birth? Read More
 

Jonny Evans: Student hackers make Apple's iOS 7 Siri way more useful with Spotify support
Four students have hacked Apple's iOS 7s voice assistant to control third-party apps with Siri without jailbreaking their iPhone. Read More
 


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Service and Support as a Strategic Imperative
Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. Learn More

JR Raphael: How to create custom Gmail alerts on any Android device
Ever wish your phone could alert you when emails come in from certain people or with specific words in the subject? It can. Welcome to the world of custom Gmail alerts. Read More
 

Darlene Storm: Criminalizing news about leaks and sharing links to hacks: America the censored?
  If the powers-that-be have their way, then the media sharing news about national security leaks as well as people sharing hyperlinks to hacks could become criminal offenses in the USA. The CIA, however, can alledgely hack Congress to spy on spy documents without it being a crime. Read More
 

Sharky: Next class assignment: Rewrite lint in PL/I
It's the 1980s, and this university instructor marches up to the computer center's help desk with a student in tow. The first words out of her mouth: "The computer doesn't like this student." Read More
 

 

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