Help desk rebooted: Social, mobile remake tech support

	VP debate heated, but doesn't overwhelm Twitter | Reports: Japan's Softbank eyeing MetroPCS as well as Sprint
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	Help desk, rebooted: Social, mobile remake tech support At least one analyst is predicting social, mobile and cloud technologies will spell the end of the corporate help desk. Not so fast, say corporate IT leaders. Read More RESOURCE COMPLIMENTS OF: BYOD & Mobile Device Management Tech Seminar Final Days to Register! BYOD & Mobility Management Seminar Attend and learn how to use your organization's appetite for risk as the foundation of your enterprise mobility management policy. BYOD & Mobility Management Tech Seminar – 10/16 – Denver Click to continue In this Issue VP debate heated, but doesn't overwhelm Twitter Reports: Japan's Softbank eyeing MetroPCS as well as Sprint SAS extends analytics support for unstructured data AMD cuts sales forecast, blames weak economy New Microsoft Office hits 'RTM' milestone Softbank moves could prompt U.S. price war and talking dogs Apple supplier refutes claim of suicide at China factory Google finalizes Web page speed module Future cyber attacks could rival 9-11, cripple US, warns Panetta US senator: Use of location data not well-disclosed Linux Foundation floats Secure Boot workaround Experts: Military still catching up to the benefits of the Internet Preston Gralla: Can a $1.5 billion marketing campaign convince people to buy Windows 8? Richi Jennings: Apple v Samsung: Judge Koh said to have ''abused discretion'' RESOURCE COMPLIMENTS OF: AT&T Voice Transformation: Taking the First Steps Voice has been - and will continue to be - a foundational component in business communications. But the aging, disconnected voice infrastructures of today are doing more than just impeding productivity, they're impeding progress. Find out in this AT&T article how to transform voice communication in your enterprise today. Click Here VP debate heated, but doesn't overwhelm Twitter While the vice presidential debate Thursday night heated up Twitter, it didn't rock the micro-blogging site like last week's presidential debate did. Read More Reports: Japan's Softbank eyeing MetroPCS as well as Sprint Japan's Softbank, which is in negotiations to make a major investment in U.S. operator Sprint Nextel, is also mulling a competitive bid for MetroPCS, Japanese media reported Friday. Read More SAS extends analytics support for unstructured data SAS Institute this week unveiled tools it says it easier for its enterprise customers to use the company's business analytics software to analyze data stored in Hadoop environments. Read More AMD cuts sales forecast, blames weak economy Advanced Micro Devices on Thursday cut its revenue forecast for the third quarter, saying a challenging economy hit demand for all its products. Read More New Microsoft Office hits 'RTM' milestone The next version of Microsoft Office is complete and will start to reach enterprise customers next month, with general availability planned for early next year, Microsoft said Thursday. Read More Softbank moves could prompt U.S. price war and talking dogs If Japan's Softbank barges its way into the U.S. mobile market, expect contract prices to fall. Read More Apple supplier refutes claim of suicide at China factory Apple supplier Foxlink, a maker of iPhone cable connectors, disputed claims on Friday that a company worker committed suicide after being denied a leave of absence, instead suggesting that drug use may have played a role in the worker's death. Read More WEBCAST: Oracle Optimizing Data Center Infrastructure IDC's proven ROI methodology makes the business case, with quantifiable financial benefits, to refresh data center systems infrastructure. Learn more Google finalizes Web page speed module The mod_pagespeed open source Apache module is now in use at more than 120,000 sites Read More Future cyber attacks could rival 9-11, cripple US, warns Panetta The U.S. is facing a dramatically increasing threat from cyber attacks and a future attack on the country's critical infrastructure could have an effect similar to the Sept. 11 terrorist attacks of 2001, the U.S. Secretary of Defense said Thursday evening. Read More US senator: Use of location data not well-disclosed Mobile carriers and app providers do not consistently or clearly disclose to customers how they use location information and other personal data, according to a new report from government auditor the U.S. Government Accountability Office (GAO). Read More Linux Foundation floats Secure Boot workaround Attempting to arrive at a solution to a complicated issue, the Linux Foundation has introduced a possible way that smaller Linux distributions can be run on machines using UEFI (Unified Extensible Firmware Interface) technology. Read More Experts: Military still catching up to the benefits of the Internet If members of the U.S. military and their families have seen major changes in their lives because of the Internet and related technologies, then they should expect even more upheaval, a group of tech experts said Thursday. Read More Preston Gralla: Can a $1.5 billion marketing campaign convince people to buy Windows 8? Forbes reports that Microsoft is prepared to unleash a massive marketing launch for Windows 8 of between $1.5 and $1.8 billion. That's more than either presidential candidate will spend. Will all that money be enough to make Windows 8 a hit? Read More Richi Jennings: Apple v Samsung: Judge Koh said to have ''abused discretion'' The reversal by a U.S. appeals court of Apple's Samsung Galaxy Nexus ban has caused ruffled feathers, to put it mildly. Those on both sides of the argument are venting their points of view with gusto. In IT Blogwatch, bloggers point accusatory fingers at Judge Lucy Koh (pictured). Read More
	SHARK TANK OF THE DAY Basement. Computer. Water pipes. Raised floor? Nope It's the late 1990s, and this pilot fish is working as a consultant to a big staffing company -- one that apparently really needs tech advice. Unfortunately, when the company inherits a new computer room, the advice isn't heeded. CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL Users of Apple's new Maps app in iOS6 are encountering inaccurate maps, off-kilter points-of-interest, missing streets and addresses and more. Is the iOS 6 Maps controversy a black eye for Apple? NEW COMPUTERWORLD JOB BOARD Search multiple listings now and get new job alerts as they are posted.
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