Turn IT pros into 'compassionate geeks'

	Cloud CIO: Yes, Your Job Is At Risk | The Grill: Larry Bonfante
	Computerworld IT Management/Outsourcing				Forward this to a Friend >>>
	Turn IT pros into 'compassionate geeks' Veteran IT trainer Don R. Crawley wants to help IT departments raise their stature and reputation within the organization by giving techies some basic training in emotional intelligence and listening skills. Read More WHITE PAPER: Ping Identity Centralized Cloud Identity Management for Enterprise Now that employees are leaving the relative safety of the firewall to use online SaaS applications, enterprises need to adjust the way they manage employee identities. This White Paper from Ping Identity addresses why we need to centralize employees' IDs across applications. Read now In this Issue Cloud CIO: Yes, Your Job Is At Risk The Grill: Larry Bonfante Richi Jennings: RSA SecurID: Egg meets face RESOURCE COMPLIMENTS OF: Cisco Systems, Inc. Transform Your Business with Video Business video is exploding in popularity. As video becomes increasingly pervasive, businesses need to uncover the most efficient and productive ways to deploy the media. Cisco Services offers four detailed white paper series—plus complementary short videos—that outline practical steps for harnessing the power of video and realizing the best ROI. Go Now Cloud CIO: Yes, Your Job Is At Risk Left unsaid--typically, anyway--in most discussions about cloud computing is the implicit threat that it will be the cause of job losses. The clamorous suspicion that many IT groups display toward public cloud services seems to have a large emotional component to it, and highly-charged negative emotions typically reflect visceral fear. It's difficult to conclude that some (if not much) of the resistance from internal IT groups to the use of public cloud resources boils down to simple worry about unemployment. Read More WHITE PAPER: IBM Maintaining Continuous Compliance When trying to achieve continuous compliance with internal policies and external regulations, organizations need to replace traditional processes with a new best practice approach and new innovative technology, such as that provided by IBM Tivoli Endpoint Manager. Read now The Grill: Larry Bonfante IT leadership isn't all about charisma, says Larry Bonfante, CIO of the U.S. Tennis Association, but many IT managers lack the ability to inspire. Read More Richi Jennings: RSA SecurID: Egg meets face In the case of the SecurID hack three months ago, RSA's strategy -- to deny anything was worrisome -- has come back to bite it. Hard. The company is having to learn some of the oldest lessons in security -- and in PR. Find out more, in The Long View... INSIDER (free registration required) Read More
	SHARE YOUR THOUGHTS ABOUT CLOUD COMPUTING Where do you think cloud computing is headed? Our survey enables you to share your views on events, trends and technology changes that will be driven by cloud computing. Please provide your email address at the end of the survey and we will share the survey results with you. That knowledge can help you shape your private, public and hybrid cloud strategy and plans for the future. The survey is easy. Simply decide whether you agree, disagree or are uncertain about the likelihood of each potential future event or trend -- taking careful note of the timeframe in the question. Results from this survey will be used to shape a session called "Future Proofing: An Interactive Discussion" at the Cloud Leadership Forum, which will be held in California on June 20 and June 21 at the Hyatt Regency Santa Clara. Many thanks for your help! CAST YOUR VOTE IN OUR LATEST QUICKPOLL Should Apple be forced to show Samsung its next iPhone and iPad? SHARK TANK OF THE DAY Keeping busy At this small college, the three-person IT department is also responsible for the on-campus analog telephone system, so when a dean's phone goes haywire, that's who he calls. NEW COMPUTERWORLD JOB BOARD Search multiple listings now and get new job alerts as they are posted.
	Get more IT peer perspective online: LinkedIn Group | Facebook | Twitter You are currently subscribed to computerworld_management_outsourcing as jonsan3511@gmail.com. Unsubscribe from this newsletter | Manage your subscriptions | Subscribe | Privacy Policy If you are interested in advertising in this newsletter, please contact: bglynn@cxo.com To contact Computerworld, please send an e-mail to online@computerworld.com. Copyright (C) 2011 Computerworld, 492 Old Connecticut Path, Framingham, MA 01701 ** Please do not reply to this message. If you want to contact someone directly, send an e-mail to online@computerworld.com. **