Spotlight on Call Center Best Practices

Ensure You Have the Right People In Your Call Center at the Right Time with Innovative Workforce Management Learn More >>

Evolve the State of Workforce Management Workforce management functionality has evolved in recent years to focus on providing the best customer experience possible. This webinar shares five key findings from recent research that illustrate where the biggest changes are, and how call centers are keeping up with current best practices. The reality is every call center is compared against every other call center. How do you measure up? Learn More SUBSCRIPTION SERVICES You are currently subscribed as jonsan98@gmail.com If you do not wish to receive future mailings from Networkworld Resources, unsubscribe. When accessing content promoted in this email, you are providing consent for your information to be shared with the sponsors of the content. Please see our privacy policy for more information. Copyright 2017 | Networkworld | 492 Old Connecticut Path | Framingham MA 01701 | www.networkworld.com.