Tuesday, November 21, 2017

Five Tips for Differentiating your Call Center

Ensure You Have the Right People In Your Call Center at the Right Time with Innovative Workforce Management Learn More >>

Workforce management functionality has evolved in recent years to focus on providing the best customer experience possible. This webinar shares five key findings from recent research that illustrate where the biggest changes are, and how call centers are keeping up with current best practices. The reality is every call center is compared against every other call center. How do you measure up?

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Ditulis Oleh : Angelisa Vivian Hari: 11:30 AM Kategori:

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