IT audits can feel like a grim nuisance, but great value awaits those who heed these common mistakes that inevitably lead to an IT audit disaster. Read More ▶ | | | White Paper: Avaya The small- and medium-sized business (SMB) communications market is growing at a steady pace as businesses increasingly migrate from legacy telephony platforms to next-generation communications solutions. SMBs are looking for technologies and tools to help consolidate their communications infrastructure, integrate applications, and reduce the cost and complexity of ownership. Read More ▶ | As the managed services provider market matures, CIOs should resist the urge to go with the lowest-cost provider in favor of partners that understand your business and can help you achieve strategic goals. Read More ▶ | | Companies intent on weaving AI more tightly into the fabric of their businesses are seeking to better explain how algorithms make their decisions, especially where risk and regulations are involved. Read More ▶ | | It's a seller's market in IT, meaning it's more important than ever to keep an eye on your IT workers' stress levels and work-life balance, before they burn out — or seek work elsewhere. Read More ▶ | | | SLAs are a critical component of any technology vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren't met. Read More ▶ | | Independence has its upsides and downsides. IT pros lend firsthand advice on the challenges of going solo, Read More ▶ | | Buffalo Wild Wings has implemented a keg monitoring system in conjunction with integration software and APIs to curb beer comps at 1,200 locations, boosting revenue and increasing operational efficiency. Read More ▶ | | White Paper: QSM (Quantitative Software Management) The time has come to begin the annual ritual: IT budgeting. Not only is this task difficult, it is made worse by the fact that most organizations do it in an overly simplistic way. This often results in up to 40% of the projects grossly missing the mark, which wreaks havoc on the enterprise resource plans and results in disappointed business stakeholders. What is if it didn't have to be this way? Read More ▶ | CIO Insider | Editor's Picks | | | |
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