Modern businesses depend on mobility. Across industries, from banking to manufacturing to energy, mobility enables teams to complete their work every hour of the day to drive business. Nearly every business process depends on mobility to deliver the right person or resources just in time, including Knowledge Work, Point of Sale, Patient Management, and Driver Routing. With mobile usage escalating in business, there is a corresponding growing IT support load. Enterprise mobile support costs are sky rocketing, while staff and resources remain stagnant. The solution to this Mobile Support Gap is to automate through self-service software known as Mobile Support Management (MSM).
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