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White Paper: Pegasystems Inc The results of a Pega commissioned survey reveal a major perception gap in the quality of customer service that broadband and telecommunications organizations think they provide compared to what customers are actually experiencing. Read More ▶ |
Companies should broaden the pool of people recruited for tech roles beyond just those with existing technical skills, according to Dell EMC's EMEA services sales director Stephane Reboud. Read More ▶ | |
With Halloween just around the corner, what better time to reflect on technology scares in their organization – and, just as importantly, how to combat them. Read More ▶ | |
The global IT and business services industry had its strongest third quarter to date, bolstered by the record-high value in the as-a-service segment of the market. Read More ▶ | |
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Live events company StubHub took on a global rebranding effort and its new CMO Jennifer Betka was charged with putting diversity at center stage. Read More ▶ | |
The question of where in the world to source services is becoming increasingly irrelevant as automation takes on more and more of the work. Read More ▶ | |
CMOs can improve daily workflow in tangible ways by utilizing these tips and tricks: (1) tackle the most important tasks in the morning; (2) know when to disconnect; (3) do away with pointless meetings; and (4) recognize when to delegate. Read More ▶ | |
The plan by AT&T to acquire Time Warner for US$85.4 billion has come under the microscope of U.S. politicians and public interest groups that are concerned about the antitrust implications of the mega-deal. Read More ▶ | |
White Paper: Cognizant Technology Solutions The mandate to transform from 'doing digital' to 'being digital' has emerged as a top organizational imperative. However, remaining barriers blunt the CIO's ability to deliver IT services that drive innovation, our latest research reveals. Read More ▶ |
Computerworld's annual salary survey shines a bright light on IT compensation. The more respondents, the better the results will be – and participants can enter a drawing to win 1 of 3 $500 American Express gift checks. Take the 2017 IT Salary Survey. ▶ |
The global shipping company's BI and big data analytics platform offers increased visibility and control and the capability to identify patterns and movement across its transportation network. For customers this means foul weather won't blow critical shipments off course. ▶ |
There is life after the layoff. Take these 6 steps to engineer your own comeback. ▶ |
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