Tuesday, March 8, 2016

Case study: Boosting retention and sales with predictive

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Discover how C Spire Wireless uses   predictive analytics and decision models   to outcompete its giant competitors

Download and read the case study.

When you're protecting your customer base from much larger, resource-rich competitors—and in an industry known for churn—even the small things you do matter a lot.

Read this case study to learn how C Spire Wireless is using an array of IBM Predictive Analytics solutions to detect which customers are at risk of leaving and act in time to keep them.

Results have been impressive. Armed with the insights that predictive analytics can deliver, C Spire has been able to:
  • Empower its reps to craft optimal offers and head off customer dissatisfaction
  • Increase the effectiveness of customer retention campaigns by 50%
  • Increase the cross-sales of some accessories by 270%
Learn more! Download and read the case study today.

     
Download and read the case study:
case study

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Ditulis Oleh : Angelisa Vivian Hari: 2:28 AM Kategori:

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