This white paper provides a roadmap for designing and building an open IT Operations Analytics (ITOA) architecture. You will learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets. After weighing the role of each IT data source for your organization, you can learn how to combine them in an open ITOA architecture that avoids vendor lock-in, scales out cost-effectively, and unlocks new and unanticipated IT and business insights.
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