One billion people hated Facebook on Monday, sez Zuck

Computerworld Blogs August 28, 2015 Richi Jennings: One billion people hated Facebook on Monday, sez Zuck For the first time, Facebook recorded more than a billion active users in a day: Monday saw about 15% of the world's population log in to watch cat videos, argue about politics, stalk ex-lovers, and publicly complain about bad service... READ MORE   Issue highlights 1. Jonny Evans: Apple announces Sept. 9 iPhone launch 2. John Brandon: Here's how Facebook's new M virtual assistant will pay for itself 3. Ben Kepes: Bitglass Report: Microsoft Office 365 is disrupting the Google Apps disruptor 4. Richi Jennings: Google Container Engine: Could it be evil? 5. Jonny Evans: Apple on course for wireless charging in iPhones? 6. Evan Schuman: Can mobile save the mall? Yes, but not how you think 7. Nicholas D. Evans: How digital business disrupts the five forces of industry competition 8. Sharky: Anyone see a problem with this plan? White Paper: Gravitant The Key to Automated Service Brokerage If IT is going to operate like a business, it needs a front office and a back office. But something's missing. The Middle office can be thought of as a broker and distributor for cloud technologies. Learn More Jonny Evans: Apple announces Sept. 9 iPhone launch "Hey Siri, give us a hint." READ MORE John Brandon: Here's how Facebook's new M virtual assistant will pay for itself A brilliant mobile strategy to get us to use Facebook more, or a brilliant strategy to get us to use Facebook for payments? Both (IDG Contributor Network). READ MORE Ben Kepes: Bitglass Report: Microsoft Office 365 is disrupting the Google Apps disruptor Some would call it poetic justice, others a simple reflection of marketplace dynamics. Call it what you will, recent survey findings will have Microsoft execs rubbing their hands together in glee (IDG Contributor Network). READ MORE Richi Jennings: Google Container Engine: Could it be evil? Google Container Engine is out of beta. The search-engine-cum-advertising-broker is also all about that containerization. But is Google's use of open-source projects such as Docker and Kubernetes *entirely* unselfish? READ MORE White Paper: CDW Top 5 Trends That Are Transforming Customer Service These days, customer service is far more than a simple phone call. Today's customers want to be taken care of at any time, in any location, on any device. Yesterday's solutions aren't enough. Here are five important trends to keep up with in customer service. Learn more >> Jonny Evans: Apple on course for wireless charging in iPhones? Apple has been researching wireless charging (also called inductive charging) for an incredibly long time. READ MORE Evan Schuman: Can mobile save the mall? Yes, but not how you think In a world where shopping malls are losing customers by the escalator-load to more convenient and deeper-inventoried digital options, one mall in a lightly populated Nebraska town is making some impressive progress in getting its shoppers to stick around. It's not about bringing customers into the mall. It's about giving them reasons to come all the time — and not... READ MORE Nicholas D. Evans: How digital business disrupts the five forces of industry competition Exactly why is digital business so disruptive to traditional business models and traditional notions of industry competition? A useful way to analyze the situation is by looking at Porter's model of the five forces of industry competition and exploring how digital business is impacting each of the various forces (IDG Contributor Network). READ MORE Sharky: Anyone see a problem with this plan? IT manager pilot fish is also a clinical psychologist, and he's worked out a way to piece together an electronic clinical records system for this large mental health center. Then his boss discovers the project. READ MORE White Paper: International Association of Privacy Professionals The Top 45 Security and Privacy Blind Spots Security professionals are increasingly finding themselves accountable for implementing privacy controls to ensure personal information is protected. In this report, the IAPP lays out the top 45 blind spots IT pros need to be aware of, lessons learned from real-world missteps and communicating the risks to the C-suite. Learn More Peruse our library of free digital magazines! Choose from a collection of smartly designed digital magazines, which include our most popular departments -- News Analysis, Features, Opinions and Shark Tank -- all free for download with registration. These digital magazines also feature Computerworld signature packages, including our IT Careers 2015 Special Report, with the latest on hot skills and hiring trends, and our Forecast 2015 report, with unique insights into the IT budgets, project priorities and staffing strategies of top IT leaders. Computerworld's 2016 Premier 100 Technology Leaders: A Call for Nominations Computerworld is seeking to honor technology professionals who have demonstrated leadership in their organizations through the use of IT and have the strategic vision to align technology with business goals. Nominations close July 31. To make a nomination, click here. Computerworld's 2015 mobile data service satisfaction survey is underway! Which carrier's users are the most satisfied with their mobile data service? That's what we want to find out. For the third year, Computerworld is polling readers to find out how they feel about their mobile data provider, how much they pay, how they use their mobile data connections and more. Take the survey here. Computerworld's 2016 IT Salary Survey: How does your salary compare with your IT peers? Computerworld's 30th Annual Salary Survey will feature the latest IT salary trends and advice on where to find the best-paying jobs. This year's survey participants can enter a drawing to win 1 of 3 American Express gift cheques for $500 each! The drawing is open to legal U.S. residents, age 18 or older. Take our annual IT Salary Survey today!. Special Report: Computerworld's 100 Best Places to Work in IT for 2015 In this edition of Computerworld's July Digital Magazine: Our 22nd annual report on the top organizations across the country that offer technology pros challenging projects, robust salaries and flexible work/life options. To read the issue, click here. 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