CIOs: Welcome to the Age of the Customer

	The Grill: Rep. William Keating wants cross-sector data sharing | 6 ways IT employee performance evaluations are changing
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	CIOs: Welcome to the Age of the Customer Don't look now, but your company is losing control. Your marketing brethren are already living with the challenge: Customers are now in the driver's seat. Read More WHITE PAPER: Dell EMA Radar for Hybrid Cloud Integration Technologies Which cloud integration platform is right for your company? EMA Radar evaluated 7 leading cloud integration platform vendors for the value they deliver. How did they rank? Which is the right fit for your business? Read EMA Radar's report and learn more. Learn More In this Issue INSIDER The Grill: Rep. William Keating wants cross-sector data sharing 6 ways IT employee performance evaluations are changing Supreme Court justices raise questions about software patents 7 new faces of the C-suite Banks withdraw data breach claim against Target Ex-Microsoft employee pleads guilty to trade secret theft Apple demands over $2B from Samsung for patent infringement Juniper to cut more than 500 jobs, close facilities WHITE PAPER: Infor Global Solutions Drive Customer Experience with Actionable Social CRM Social media has added another digital channel to customer relationship management. The impact of social media requires organizations to combine social media interactions within a comprehensive digital CRM strategy. Learn More INSIDER The Grill: Rep. William Keating wants cross-sector data sharing Rep. William Keating (D-Mass.), who sits on the House Cybersecurity, Infrastructure Protection and Security Technologies Subcommittee, is calling on the Department of Homeland Security to be more involved in tackling the cybersecurity problem. Insider (registration required) Read More 6 ways IT employee performance evaluations are changing Neither employees nor their managers look forward to annual performance reviews. That's why experts suggest using methods and tools that provide valuable, real-time feedback on how employees are doing. Read More Supreme Court justices raise questions about software patents The U.S. Supreme Court could wipe out a whole swath of software and business-method patents if justices invalidate four electronic-trading patents, an attorney for patent-owner Alice said. Read More 7 new faces of the C-suite Chief Digital Officer, Chief Marketing Officer and Chief People Officer are just a few of the new faces being introduced into C-suites around the globe. Spoiler alert: We're still waiting for the emergence of the Chief Martini Officer. Read More WHITE PAPER: HP Survey on Application Security Programs How do your peers secure their mobile apps? The SANS Institute surveyed 488 respondents on the state of their application security programs and practices. Download this report to see how mature and effective these programs are as well as what tools they use and how they justify budget. Learn More Banks withdraw data breach claim against Target Two banks that took legal action against Target over its recent data breach have withdrawn their claims, apparently due to an erroneous allegation against a security vendor also named in the suit. Read More Ex-Microsoft employee pleads guilty to trade secret theft Former Microsoft employee Alex Kibkalo, who two weeks ago was charged with stealing -- then leaking -- company secrets, pleaded guilty on Monday in a Seattle federal court. Read More Apple demands over $2B from Samsung for patent infringement Samsung should pay more than US$2 billion for repeated infringement of Apple patents in more than 37 million smartphones sold in the U.S., a Silicon Valley jury was told Tuesday as a trial between the two companies got underway after more than two years of preparation. Read More Juniper to cut more than 500 jobs, close facilities Juniper Networks will lay off about 6% of its workforce and back out of application delivery controllers as part of a restructuring intended to cut costs and focus the company on markets where it can grow fast. Read More
	FREE SHARK TANK T-SHIRT Clueless Consultants? Bungling Bosses? Useless Users? Tell me your tale. If it gets published, you get a sharp Shark shirt. Shark Tank FAQ YOUR STRATEGIC GUIDE TO BIG DATA CHALLENGES & OPPORTUNITIES In this special issue, we examine the biggest challenges with big data projects, including the immaturity of the tools, a lack of people with expertise in big data technologies, the challenge of making the right investments and hardware that can't handle big data projects. This free, 17-page magazine-style report is available now. [Registration required] To read the report, click here. KEEP UP WITH THE LATEST NEWS ON CONSUMERIZATION Our weekly Consumerization of IT newsletter covers a wide range of mobile hardware, mobile apps, enterprise apps and IT trends related to consumerization. We cover BYOD, smartphones, tablets, MDM, cloud, social and how consumerization affects IT. Stay up to date with news, reviews and in-depth coverage. JOIN THE COMPUTERWORLD CONVERSATION ON GOOGLE + Be sure to add Computerworld to your Google+ circles to keep track of breaking news, features, blogs, tech reviews and career advice. CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL Over the past year or so, smartphone innovation has hit a plateau. What do you think phone makers should focus on to next to break the constraints of the innovation curve? NEW COMPUTERWORLD JOB BOARD Search multiple listings now and get new job alerts as they are posted.
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