Susan Feinberg: Financial services employees need mobile access

	Samsung locks up Sharp as long-time screen provider | How MasterCard restructured for IT innovation
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	Susan Feinberg: Financial services employees need mobile access Banks, insurance companies, and brokerages have all been investing heavily in consumer mobile apps for years now. The result: enhanced customer service; bolstered loyalty; innovative services (e.g., mobile remote deposit); improved services for sophisticated users, especially those in more-developed countries; and improved services for unbanked and underbanked households, especially those in less-developed countries. Why, then, are most financial services institutions hesitant to tout their return on these investments? More importantly, how can they bring a real ROI to their bottom line? Read More WHITE PAPER: ClickSoftware How to Become an Operations Superstar This eBook for operations and customer service managers will walk you through the challenges faced by field organizations, how a workforce management solution can increase operational efficiency as well as productivity. Learn More. In this Issue Samsung locks up Sharp as long-time screen provider How MasterCard restructured for IT innovation WHITE PAPER: Red Hat Hybrid Cloud Storage: Gov't Organizations Get the Best In January 2012, Aberdeen surveyed 106 enterprises spanning various sectors about how they're dealing with high-growth storage. This report looks at each component of hybrid cloud storage, as users of this new technology will be able to choose where to locate their data: on-premise with scale-out NAS or in the public cloud. Learn More Samsung locks up Sharp as long-time screen provider Japan's Sharp has secured a US$110 million lifeline investment from Samsung Electronics, and agreed to become a major supplier of screens for the South Korean company's growing electronics empire. Read More WHITE PAPER: Service-now.com The Modern CIO: Leading the Way Top IT leaders and CIOs from around the globe gathered to discuss technology advances and increased business demands. Read Now! How MasterCard restructured for IT innovation How do you push a large organization like MasterCard WorldWide to innovate rapidly, embrace potentially disruptive technologies and defend its turf from startups? To begin you need the full support of the CEO and all of the business unit presidents, says chief innovation officer and Computerworld Premier 100 IT Leader Gary Lyons. But that's not nearly enough. Read More
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