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Next Generation Security, Network Security, Consumerization, Social Media, and Customer Analytics.
Welcome to the VoicesOn Friday Roundup. This week, we bring you white papers on Next Generation Security, Network Security, Consumerization, Social Media, and Customer Analytics.
Redefining Next Generation Security with Situational and Context Awareness
The best protection against today's network threats are solutions that are adaptable, dynamic, easily managed, contextually-aware and affordable. Download this whitepaper to learn more.
See no evil? Why packet captureaccuracy should matter to you
In a 10Gbps network environment you're almost certainly missing important network security events due to packet loss. In this whitepaper find out what you need to know about network visibility, network security and network forensics in 1, 10, 40 and 100Gbps network environments.
Coming to Grips with Consumerization Test
In this live video broadcast, hear Nir Zuk, CTO and co-founder of Palo Alto Networks and Rich Mogull, Analyst and CEO of Securosis, provide insights and recommendations on how to handle consumerization and the proliferation of devices.
The Social Alphabet: What You Need to Know About Social Media as the Ultimate Communication Channel
There's no question. Social media is a valued communication channel for business. Yet many businesses still have questions about how to implement social media initiatives and where the contact center fits in. With their "social alphabet," Shama Kabani of The Marketing Zen Group and Jennifer Wilson of Interactive Intelligence offer some proven guidelines for managing a social media strategy, and making social media the ultimate communication channel for your business.
IBM - Customer Analytics Pay Off
To help organizations in their pursuit for deeper customer insight, we have identified four stages of organizational capabilities, which are enabled by four associated customer analytics strategies. Read to find out more.
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VoicesOn
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