Wednesday, March 27, 2019

The Foundation for Improving CX: Look to the Cloud

CSO

White Paper | Presented by West UC

The Foundation for Improving CX: Look to the Cloud

The IDG survey results highlighted in this report show that the cloud has emerged as a key enabler for a superior customer experience. Read on to learn how the cloud allows organizations to break down functional silos, overcome challenges related to integrating new technologies such as AI and machine learning, and optimize all touchpoints of the customer experience while lowering costs and providing scalability to keep pace with customer demands.

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Ditulis Oleh : Angelisa Vivian Hari: 4:47 AM Kategori:

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