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White Paper: LogMeIn Download this report to learn more about the key trends in support service and how to create a support strategy that empowers your customers- both internally (employees) and externally (end-users). Read More ▶ |
CIOs love to claim they are conducting "digital transformations," which are often digital optimizations in disguise. Here's what digital transformation really means — and how to tell whether your organization is on the right path. Read More ▶ | |
The perception of IT's value and its status within an organization are in constant flux. Here's how to stay relevant. Read More ▶ | |
To be a truly great project manager, you must be a strategic business partner fully vested in organizational success — and be able to roll with inevitable setbacks. Here's how to stand out from the crowd. Read More ▶ | |
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If you want to change the game as CIO, you need a change management plan that addresses culture as much as technology. Read More ▶ | |
Design thinking is an approach to building products that integrates business and technical needs together to deliver what people require, and it is fast becoming a key pillar in digital transformations, as forward-thinking companies tap the human-centered design philosophy to deliver robust, user-friendly products and services. Read More ▶ | |
PayScale data on employees' experience and satisfaction at 52 top tech companies reveals surprising insights into what it takes to attract and retain talent in today's IT job marketplace. Read More ▶ | |
Everyone knows that tech certifications are mainly a resume builder for employees and contractors, right? But Salesforce certification programs in particular — and CRM certifications in general — are a little different. Here's a guide to what you should know about Salesforce certifications for your staff, your consultants, and your project. Read More ▶ | |
Your innovation center may indeed move fast and break things, but if you actually want to get products to market, don't underestimate the importance of agile development and design thinking. Read More ▶ | |
Video/Webcast: LogMeIn In research conducted by HDI and Robert Half Technology on the technical support center of the future, the key is passion for supporting customers and with social intelligence-a human connection in a digital world. Read More ▶ |
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