Thursday, August 3, 2017

Why IT projects still fail

What is digital transformation? A necessary disruption

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CIO

CIO Leader

Aug 03, 2017
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Why IT projects still fail

Despite new methodologies and management techniques meant to head off spectacular failures, critical technical initiatives still fall flat at an alarming rate. Here's how IT can learn from its mistakes. Read More

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What is digital transformation? A necessary disruption
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The State of Support Services 2017

Download this report to learn more about the key trends in support service and how to create a support strategy that empowers your customers- both internally (employees) and externally (end-users). Read More

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What is digital transformation? A necessary disruption

CIOs love to claim they are conducting "digital transformations," which are often digital optimizations in disguise. Here's what digital transformation really means — and how to tell whether your organization is on the right path. Read More

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IT's identity crisis: How to remain essential as the business evolves

The perception of IT's value and its status within an organization are in constant flux. Here's how to stay relevant. Read More

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6 traits of highly effective project managers

To be a truly great project manager, you must be a strategic business partner fully vested in organizational success — and be able to roll with inevitable setbacks. Here's how to stand out from the crowd. Read More

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Change management for digital transformation: What's different?

If you want to change the game as CIO, you need a change management plan that addresses culture as much as technology. Read More

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What is design thinking? The secret to digital success

Design thinking is an approach to building products that integrates business and technical needs together to deliver what people require, and it is fast becoming a key pillar in digital transformations, as forward-thinking companies tap the human-centered design philosophy to deliver robust, user-friendly products and services. Read More

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An inside look at today's top tech employers

PayScale data on employees' experience and satisfaction at 52 top tech companies reveals surprising insights into what it takes to attract and retain talent in today's IT job marketplace. Read More

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Salesforce certification: When certs matter, when they don't & what to look for

Everyone knows that tech certifications are mainly a resume builder for employees and contractors, right? But Salesforce certification programs in particular — and CRM certifications in general — are a little different. Here's a guide to what you should know about Salesforce certifications for your staff, your consultants, and your project. Read More

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TD Ameritrade accelerates innovation with agile, design thinking

Your innovation center may indeed move fast and break things, but if you actually want to get products to market, don't underestimate the importance of agile development and design thinking. Read More

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Top Trends & Technology Impacting Customer Service in 2017

In research conducted by HDI and Robert Half Technology on the technical support center of the future, the key is passion for supporting customers and with social intelligence-a human connection in a digital world. Read More

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