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| White Paper: Smarsh This guide contains practical steps that will help public sector agencies and departments develop a social media strategy and policy to gain maximum value from social media efforts. It also outlines some smart records retention practices-so you'll be better prepared to respond to open records requests. Read More ▶ |
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| Even as the average number of security events dropped year-over-year, events that resulted in a loss or damage rose, and fewer companies reported no losses. Read More ▶ | |
| The biggest ransomware attacks illustrate how this particularly nasty genre of attack software has grown from a curiosity and an annoyance to a major crisis. Read More ▶ | |
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| Some parts of vendor evaluation never change, but doing a deeper screening for your Salesforce Sales Cloud system in particular, and cloud-based sales CRM in general, is critical. These questions will set you (and your consultant) up for success. Read More ▶ | |
| Some parts of vendor evaluation never change, but doing a deeper screening for your Salesforce Service Cloud system in particular, and cloud-based service CRM in general, is critical. These questions will set you (and your consultant) up for success. Read More ▶ | |
| The biggest issue with Salesforce Marketing Cloud projects in particular, and cloud-based marketing CRM in general, is matching the soaring goals and promises to the actuality of staff and funding. These questions will help you find a Salesforce consultant with the level of experience you need. Read More ▶ | |
| Salesforce Platform Cloud projects in particular, and CRM platform projects in general, have a wide range of requirements and practices, so you are going to need to think about "drill down" questions to ask potential consultants to determine if they're a fit for your particular situation. Read More ▶ | |
| Before you sign a contract with a Salesforce.com consultant, or any cloud CRM consultant, you need to understand how the project is going to be run. This comprehensive list of questions will help you determine if the consultant you're looking to hire is a fit for your particular situation. Read More ▶ | |
| PayScale data on employees' experience and satisfaction at 52 top tech companies reveals surprising insights into what it takes to attract and retain talent in today's IT job marketplace. Read More ▶ | |
| Enterprise mobility management is quickly becoming just another set of tools in a larger software bundle offered by big-name vendors -- leaving IT managers to decide whether to even consider independent software providers. Read More ▶ | |
| The data-driven machine learning algorithms that power AI will not only upend programming, but lower the barriers to AI itself Read More ▶ | |
| Apache Kafka continues its ascent as attention shifts from lumbering Hadoop and data lakes to real-time streams Read More ▶ | |
| Google Glass Enterprise Edition is now available to more businesses through its network of development partners, but does it really work as a collaboration and productivity tool? Read More ▶ | |
| White Paper: Smarsh In this three-part e-book, Don DeLoach walks public sector organizations through the key elements needed to respond quickly and accurately to open records requests: identifying what information needs to be retained and archived, best practices and procedures for retaining communications, finding and implementing an automated solution, and the important roles stakeholders play in the records response process. Read More ▶ |
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