Keep customers coming back with IBM SPSS Modeler

View in browser

Understand your customers and keep them coming back Did you know that it's seven times more expensive to attain new customers than to keep the ones you already have? Don't waste resources—use what you know to reduce or even eliminate customer attrition. The key is predictive analytics. Your existing data contains insights that can help you master core challenges from processes and procedures to products and services. These deep insights help you improve customer retention by empowering you to: Build new relationships Strengthen existing relationships Anticipate demand All together this adds up to a more profitable understanding of your customers, your partners and your marketplace. "IBM® SPSS® Modeler helps us understand customer behavior data to accurately identify customers at risk." Source: TechValidate. TVID: BC7-C2C-1EB If your data uncovers customers at risk of severing their relationship, you can quickly take action to offer incentives for the customer to stay. IBM SPSS Modeler detects even minor anomalies and establishes patterns to provide early identification of potential concerns. The software's graphical interface requires no programming, and makes it easy to mine your existing data to see the trends that help improve customer retention and loyalty. You don't even need to know which technique to choose; the software will suggest options that are applicable to your project. Keep your customers and find new ones with data as your driver Learn more about reducing churn and retaining customers using the knowledge you already have in the Maintain and Grow Relationships feature guide. er-1253 ® Copyright IBM Corporation 2017. IBM, the IBM logo, ibm.com, and SPSS are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at ibm.com/legal/copytrade.shtml If you'd like IBM to refrain from sending you similar e-mails in the future, please Click Here. You may also mail a written request to IBM US at: IBM Corporation, 11501 Burnet Rd, Bldg 904 3B-000, Austin, TX 78758