Thursday, July 21, 2016

The Power of Personal Customer Engagement

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Discover how to create a superior, contextual and relevant customer experience
 

Explore the IBM Predictive Customer Intelligence Flipbook



David


Consumers today are accustomed to finding what they want in just a few seconds online, which means companies have an ever-shrinking opportunity to get a customer’s attention. In this environment, a first-class, personalized experience is a must, and knowing your customers is essential to earning and keeping their business.

To achieve the high level of service customers expect, you need to deliver on the basics, like ensuring product recommendations reflect past purchases and customer demographics. But to distinguish yourself from competitors, you need deeper insight based on unique, comprehensive customer profiles. You need to accurately predict future behavior at the speed of business. You need to win their loyalty by providing the right solution at the right time consistently and across all channels.

Explore this online flipbook today to learn how IBM Predictive Customer Intelligence can help you see your data clearly, gain more insight, understand each customer’s story and maximize marketing results.

 

 

 

 

 

 

 

 

 
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