At least now he doesn't have to keep calling back

	Case study: 3 heavyweights give gamification a go |
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	At least now he doesn't have to keep calling back First-level help-desk pilot fish is working the early shift, which means he's all by himself when a password-reset request comes in from a contractor -- and of course there's a problem. Read More WEBCAST: Citrix Online Detecting and Dealing with Toxic Teams Join Paul Glen, CEO and author of Leading Geeks, on Thursday September 26 at 10AM PDT/ 1 PM EDT. as he explains the 5 warning signs that indicate you have a toxic team and how to restore your team to 100% health. Learn big solutions for big problems! View now Case study: 3 heavyweights give gamification a go Think gamification is just a gimmick? NTT Data, SAP and Accenture beg to differ, and they've got the ROI to back up their stance. Read More
	DIGITAL SPOTLIGHT: CLOUD COMPUTING In our in-depth report on cloud computing, we take a closer look at platform-as-a-service, security-as-a-service and back-end-as-a-service, weighing the benefits and challenges of each service and sharing tips from early adopters. This free, 12-page magazine-style report is available now [Registration required] To read the report, click here. KEEP UP WITH THE LATEST NEWS ON CONSUMERIZATION Our weekly Consumerization of IT newsletter covers a wide range of mobile hardware, mobile apps, enterprise apps and IT trends related to consumerization. We cover BYOD, smartphones, tablets, MDM, cloud, social and how consumerization affects IT. Stay up to date with news, reviews and in-depth coverage. JOIN THE COMPUTERWORLD CONVERSATION ON GOOGLE + Be sure to add Computerworld to your Google+ circles to keep track of breaking news, features, blogs, tech reviews and career advice. CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL Despite months of leaks regarding Apple's announcement this week, it still managed some surprises. What do you think the most important news from Apple's iPhone unveiling was? NEW COMPUTERWORLD JOB BOARD Search multiple listings now and get new job alerts as they are posted.
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