Friday, July 27, 2012

=?iso-8859-1?Q?10 Things Your Next Firewall Must Do=2C Plus Analytics & Help Desk Tips?=

HR: Recruit & Retain the Best Service Desk Team

Lifecycle Management: Take a New Approach

Virtualization & Cloud: Reap the Benefits

Security: Consider a Next Generation Firewall

Welcome to this week's Friday newsletter. In this edition, we've got white papers on recruiting the best service desk team, achieving agile business analytics and choosing a next-generation firewall. Plus, you can access an on-demand webcast on lifecycle management. Make sure you stop by to take a look at the great blogs we've published this week, and leave a comment to let us know what you think.

Recruit and Build the Right Team for your Service Desk

The most important asset your service desk has is the people who work on it. Without the right people, the service you deliver will only be mediocre. This guide explores some of the key ways in which you can recognize the right people to build or complement your service desk team. Download now to discover simple ways to keep your service desk team motivated, engaged and retain them for years to come.

Learn How to Extend Lifecycle Management

Siloed organizations continue making mistakes, leading to increased costs, project delays, lower quality, and time-to-market delays. Providing a collaborative platform where the whole organization can prioritize, share and manage deliveries with more transparency can help the organizations make more informed decisions at all levels, and greatly improve communications and traceability between teams. Join this on-demand webcast to learn how to embrace a new approach to delivery management.

Optimize Power, Cooling & Management with Virtualization & Cloud

While the benefits of virtualization are well known, understood and being taken advantage of, their effects on the data center physical infrastructure (DCPI) are less understood. This white paper discusses the challenges which can arise in the DCPI due to virtualization, and can help you overcome them. Learn how to handle the rise of high density, deal with dynamic IT loads and more.

See Which 10 Things Your Next Firewall Must Do

Network security is a key consideration for any business, and most have a firewall in place to combat security problems. But with next generation firewalls (NFGWs) entering the market, what are the things you need to look out for? This white paper discusses the top ten features your next firewall should have. Find out how to best protect your network in the future.