New year, same old users

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	New year, same old users Help desk pilot fish fields a call from a user -- one that starts out wrong and doesn't get any better. Read today's complete Shark Tank: Read More RESOURCE COMPLIMENTS OF: Red Hat FOUR STEPS TO A PRIVATE OR HYBRID CLOUD STEP 4: ACCELERATE BUSINESS RESULTS WITH YOUR CLOUD. WEBINAR - JANUARY 19, 2012. In the From Virtualization to Cloud webinar series, Red Hat® and the IT Process Institute guide you through the best practices of cloud-building. Learn how to optimize cloud economics, reshape behavior for IT-as-a-Service, and streamline cross-functional collaboration. REGISTER NOW
	CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL IT made headlines throughout 2011, from social media's role in Arab Spring to the popularity of Google's Android and Google+ and more. What was the top story of this year? NEW COMPUTERWORLD JOB BOARD Search multiple listings now and get new job alerts as they are posted.
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