Friday, September 23, 2011

Analyst Report, Plus: Forrester Survey, Cloud Myths & More

Gartner Report on Communication & Security

Forrester Insight on Customer Intelligence

Guide to Workload Automation

Myth Solving Cloud Paper

Welcome to your Friday newsletter. This week we have a Forrester survey of customer intelligence professionals, a paper which reveals why you need workload automation, and one which dispels the top five cloud myths. Plus, we have a Gartner report on why communication often fails. You can read part two of our latest US blog on big data here.

Gartner Report: Five Reasons the Business Doesn't Get Security's Message

Analyst firm Gartner has identified five key failures in crucial interactions between security and risk professionals and their clients. To overcome this problem, businesses need to make an ongoing effort to improve communication and deliver clear, recognizable benefits. Read this paper to discover Gartner's five common problems with communicating security needs, and discover recommendations for improving this situation.

Forrester Insight: Survey of Customer Intelligence Professionals

Independent research firm, Forrester Research, Inc. recently surveyed Customer Intelligence (CI) professionals to understand their marketing technology priorities, plans, and budgets. Download the complete Forrester report. See what CI professionals are saying about their technology strategies and challenges.

Workload Automation: Why The Time is Now

Organizations are faced with endless pressure to lower infrastructure costs while improving quality of service (QoS) capabilities. However it is becoming increasingly difficult to achieve these goals without automating and integrating business and IT processes. This paper examines the evolution of IT organizations as they move from static batch processing to dynamic workload automation capabilities that integrate with and understand business processes and trigger revenue-generating actions based on real-time requests.

Cloud Computing: Top 5 Myths Dispelled

With all the hype around cloud computing in recent years, some myths and untruths have emerged. This paper can help address all of your questions and concerns about cloud computing. Discover the truth behind five of the top myths surrounding cloud computing and get the answers to the big questions behind the technology.