Why customer service needs artificial intelligence
Success in the digital transformation era starts with providing the best customer experience. CIOs should use AI to redefine how businesses interact with customers.
Faces of Innovation - Business Stakeholders Sound Off on the Business Impact of IP Communications
To stay competitive, today's businesses must be able to react quickly to business changes. A better communications system can help. One that's simple and easy, requires little or no training and fits seamlessly into current operations.
Digital first: How companies transform customer relationships
Companies are increasingly changing how they connect and serve by rolling out digital initiatives aimed at improving customer engagement and breaking down legacy barriers to new opportunities.
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