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| White Paper: Genesys Telecommunications Laboratories In this commissioned total economic impact study (TEI), Forrester Consulting examines the PureCloud platform-costs to deploy, benefits, risks associated and return on investment. Forrester interviewed customers across North America, Europe and Asia Pacific with years of experience using the PureCloud platform-to give you a comprehensive framework for evaluating this cloud-based omnichannel contact center solution. Read More ▶ |
| It's been six years since the official launch of IPv6 on "World IPv6" day in 2012, but the newest version of the Internet Protocol still doesn't account for the majority of online traffic. Read More ▶ | |
| Turn your appliances on/off remotely from your mobile device, or with your voice via Alexa. Or automate with a schedule. The plug also monitors and helps control energy usage, and the slow drain that occurs even when devices aren't in use. Read More ▶ | |
| Many if not most large enterprises run hybrid computing environments and are looking for management software flexible enough to run in, and manage assets, across private and public clouds. Read More ▶ | |
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| Today's hybrid data-center environments often span on-premise data centers, cloud, and edge computing deployments, and enterprises are finding a traditional approach to managing data centers isn't optimal. With artificial intelligence and machine learning, there's enormous potential to streamline the management of complex computing facilities. Read More ▶ | |
| The upside can be better performance and resiliency with a down side of dire business impact if the DNS service provider suffers a catastrophic outage Read More ▶ | |
| If you're looking after the security of Linux systems, these are the commands you must know. Read More ▶ | |
| Arista's 7170 programmable network switch with Barefoot Tofino silicon enables customers to deploy one system in multiple ways. Read More ▶ | |
| Safeguard yourself against snoops, and access blocked content with this no-log VPN service. NordVPN is just $2.75 per month for 3 years, if you sign up right now. Read More ▶ | |
| IBM and CA have teamed up to achieve better performing applications for private, hybrid and multicloud operations. Read More ▶ | |
| White Paper: Genesys Telecommunications Laboratories Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read More ▶ |
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