IT as a product: Rethinking IT service delivery

Shadow IT reconsidered: The case for losing control Email not displaying correctly? View it in your browser.

CIO Leader Jun 28, 2018 IT as a product: Rethinking IT service delivery Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services. Read More ▶ Your Must-Read Stories • Shadow IT reconsidered: The case for losing control • IT's worst addictions (and how to cure them) • 6 most-dreaded IT projects • CIO Leadership Live with Douglas Blackwell, CIO at Horizon Blue Cross Blue Shield of New Jersey | Ep 12 • Workday transforms risk management into strategic advantage Shadow IT reconsidered: The case for losing control Line of business users are provisioning technology by doing an end run around IT. But this loss of complete control of the IT estate has its benefits — for the CIO and the company as a whole. Read More ▶ IT's worst addictions (and how to cure them) Are you a control freak? A data fiend? An infrastructure junkie? Your tech addictions may be bringing your company down. Here's how to go cold turkey. Read More ▶ 6 most-dreaded IT projects Patching old systems, migrating email to the cloud, unsupported compliance mandates, and ERP upgrades are some of the jobs IT pros dread most. Read More ▶ Video CIO Leadership Live with Douglas Blackwell, CIO at Horizon Blue Cross Blue Shield of New Jersey | Ep 12 In this episode, host Maryfran Johnson talks with Douglas Blackwell, senior vice president and CIO at Horizon Blue Cross Blue Shield of New Jersey, about digital transformation in the healthcare industry, including voice enablement and cutting-edge digital tools. Watch Now ▶ Workday transforms risk management into strategic advantage Workday's home-grown risk management tool offers a strategic boost by facilitating communication between security teams and business leadership. Read More ▶ CIO Insider 1. 15 ways to advance your IT career 2. How Bank of America's tech chief manages culture 3. CIO playbook: 10 tips for leading IT in the digital era 4. IT Resume Makeover: Prove your path to CIO on page one 5. 9 warning signs of bad IT architecture Editor's Picks 1. The pros and cons of outsourcing data analytics 2. How virtual reality is helping Embry-Riddle transform online education 3. 7 digital transformation myths 4. How AI is reshaping IT operations 5. The 5 best self-service BI tools compared

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