| How Google's framework for building machine learning applications makes complex, algorithm-driven flows of data as easy as Python Read More ▶ | | | | | White Paper: Genesys Telecommunications Laboratories Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction. Read More ▶ | | Developers once were quick to distinguish open source as "free as in freedom, not free as in beer." Today, they are demand the beer but are nonchalant about the freedom Read More ▶ | | | A step-by-step guide to using SAN-less failover clustering software to support SQL Server's Always On Failover Clustering in the public cloud Read More ▶ | | | | | An effective set of standards for handling events and API calls will make it easier for developers to extend existing services to support serverless endpoints Read More ▶ | | | Cloud cost monitoring and governance planning should be the first step on your cloud journey, not the last step Read More ▶ | | | The open source tools organization wants to adopt Docker, NoSQL, and Kubernetes in enterprise Java, while standardizing on Maven and Jenkins Read More ▶ | | | The dynamic web language gets a just-in-time compiler—with a twist Read More ▶ | | | White Paper: Genesys Telecommunications Laboratories In this commissioned total economic impact study (TEI), Forrester Consulting examines the PureCloud platform-costs to deploy, benefits, risks associated and return on investment. Forrester interviewed customers across North America, Europe and Asia Pacific with years of experience using the PureCloud platform-to give you a comprehensive framework for evaluating this cloud-based omnichannel contact center solution. Read More ▶ | | Get ongoing access to our exclusive Insider content: in-depth articles available only to Insider members. You get access not only to InfoWorld's Insider content but to selected Insider content from Computerworld, CIO.com, Network World, CSO, and other IDG publications. Sign up at no cost today! ▶ | | | |
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