Computerworld Daily Shark | | | | | Database admin knows this company's systems inside and out after 20 years with them, and he's a bit annoyed when his boss brings in a consultant for the latest project. Read More ▶ | | | | | White Paper: Genesys Telecommunications Laboratories Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction. Read More ▶ | | AMD's senior VP of computing sits down to talk about Threadripper 2's 32-core monster of a chip. Watch Now ▶ | | | | | White Paper: Genesys Telecommunications Laboratories In this commissioned total economic impact study (TEI), Forrester Consulting examines the PureCloud platform-costs to deploy, benefits, risks associated and return on investment. Forrester interviewed customers across North America, Europe and Asia Pacific with years of experience using the PureCloud platform-to give you a comprehensive framework for evaluating this cloud-based omnichannel contact center solution. Read More ▶ | | Sign up for our popular daily newsletter. You'll get Computerworld's top stories, first thing in the morning. We deliver breaking news and in-depth features on topics like Windows 10 and enterprise mobility, as well as authoritative analyses of moves made by tech companies like Google, Microsoft, Apple, IBM and HP. Sign up now ▶ | | Get ongoing access to our exclusive Insider content — in-depth articles available only to Insider members. You get access not only to Computerworld's Insider content but to selected Insider content from InfoWorld, CIO.com, Network World, CSO, and other IDG publications. Sign up at no cost today! ▶ | | | |
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