InfoWorld Cloud Computing Report | | | | These three mistakes are costly, but they are also easily avoidable if you know what to look for Read More ▶ | | | White Paper: Genesys Telecommunications Laboratories In this commissioned total economic impact study (TEI), Forrester Consulting examines the PureCloud platform-costs to deploy, benefits, risks associated and return on investment. Forrester interviewed customers across North America, Europe and Asia Pacific with years of experience using the PureCloud platform-to give you a comprehensive framework for evaluating this cloud-based omnichannel contact center solution. Read More ▶ | Cloud-native computing takes advantage of many modern techniques, including PaaS, multicloud, microservices, agile methodology, containers, CI/CD, and devops Read More ▶ | | AWS seems to be building natural bridges between on-premises databases like MySQL and cloud services like Amazon Aurora Read More ▶ | | | You need to implement some sort of cloud-based system recovery. You have two routes you can take, with varying costs and risks Read More ▶ | | New features in Docker Enterprise Edition and Docker Desktop support federated cross-cloud management and building containers with GUI-driven templates Read More ▶ | | Chef Automate provides a full suite of enterprise capabilities to automate hybrid infrastructure, from delivery to compliance Read More ▶ | | White Paper: Genesys Telecommunications Laboratories Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read More ▶ | Get ongoing access to our exclusive Insider content: in-depth articles available only to Insider members. You get access not only to InfoWorld's Insider content but to selected Insider content from Computerworld, CIO.com, Network World, CSO, and other IDG publications. Sign up at no cost today! ▶ | | | |
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